Stronger Through Adversity | Put Your Mask On First

Customer Experience University - Winning Loyalty & Engagement One Customer at a Time

Thank you for joining me for this series titled "Stronger Through Adversity." This series highlights key takeaways from my upcoming book of the same name. That book is based on conversations and work with more than 140 global leaders. This installment is titled "Put Your Mask On First."

Leading through the pandemic has been an adventure. According to the CEOs and board members with whom I interacted, that adventure often meant self-sacrifice. Many leaders were working 16, 18, and 20 hours a day. I will be honest I was in that 20 hours a day camp myself.

In Stronger Through Adversity, leaders share how they maintain balance, self-talk, exercise, deep breathing, and movement. Leaders link improved performance to self-care rituals, where (as in the instructions of flight attendants) they put their self-care masks on first so they could assist others.

What are your self-care rituals? How diligently have you been putting your self-care mask on first? How do you remind yourself to pause, breathe, and move?

If you would like to learn more about Stronger Through Adversity and get your special pre-order offer head to strongerthroughadversity.com.