Stronger Through Adversity | Born from Conversation

Customer Experience University - Winning Loyalty & Engagement One Customer at a Time

I pitched and had the concept for Stronger Through Adversity accepted by the publication board at McGraw-Hill. In the next two months, I engaged in over 140 conversations with remarkable business, nonprofit, and public safety leaders. CEOs and Presidents of companies like Target, Verizon, Kohl's, Microsoft, Farmers Insurance, Dairy Queen, Mercedes-Benz, Zappos, United Way, Salvation Army, and so many more kindly took time to talk about the lessons they were learning or affirming during the pandemic. I captured these conversations in Stronger Through Adversity and you can step into these resilience conversations in the pages of the book. I will tell you about the five main areas covered in the book throughout this series. Right now, I wonder, what book or conversation of yours needs to be captured? If you would like to learn more about Stronger Through Adversity and get your special pre-order offer head to strongerthroughadversity.com.