VCU Health Leverages Workday Technologies to Operationalize Processes, Enhance Patient Care

Cloud Wars Live with Bob Evans

VCU Health and Workday | A Unified Platform

The Big Themes:

• Process improvements: In order to enable healthcare workers to perform to the highest degree of their license, VCU Health recognizes the importance of technologies that enable process improvements. By working with Workday, VCU Health is able to optimize its resources, and people, by leveraging Workday systems and technologies to the greatest degree.
• Cultural changes brought on by Workday: Change has taken place at VCU Health as a result of Workday technologies. Now, employees have access to information that enables them to do their jobs quicker, and more efficiently.
• Consolidating systems for better outcomes: The interconnectedness of Workday systems and technologies allows its partners and customers to harness a unified platform. Allen explains that this notion is something that led VCU Health to Workday, in addition to thinking about the future of technology.

The Big Quote: "We never want to operate in a crisis mode where we don't need to. And so when we looked at Workday, we really appreciated the notion of it being a power of one, and it being a single system that worked together that worked. And so if we made a change in one, in the HR, it flowed through the system, and then we could manage it better. So that's really what brought us to Workday, is really being able to leverage that power of one, and really being able to think about the future of the technology. Workday is built in the cloud, that's where it was born, essentially. And so being able to leverage the technology that's already set in the technology that we use today, versus an older system using a different type of technology, we really are looking to really move the organization forward, not only with the technology, but with our culture and adopting change and really helping to be agile so that we can be better resources of our healthcare system."