Exploring Vendor Relationship and AI Integration Dynamics

Cloud Wars Live with Bob Evans

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محتوای ارائه شده توسط Bob Evans. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط Bob Evans یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal

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SISTER WIVES: The Brown Family Plans Garrison's Funeral, Gives NEW Details About His Passing. Justin Baldoni v Blake Lively UPDATES, First Pictures Of Micah Plath’s Broken Nose Have Surfaced!… 36:16

10 روز پیش36:16

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36:16

DANMMMMM…Have I got a show for you! First, a lot of Sister Wives tea - new rumors have surfaced Janelle Brown is leaving the show. Plus, Gabe Brown gives a life update after losing and tragically finding his brother Garrison dead. Sadly, Garrison took his own life in March 2024. Then we head over to discuss the new Welcome To Plathville tea. The first pictures of Micah Plath have surfaced after being beat up by his brother Issac and it doesn’t look good for the future of his modeling career. Lastly, we discuss the latest in the Justin Baldoni v Blake Lively case, Justin is back on social media and it was the perfect social media return. Timestamps: 00:00:00 - Open and new Sister Wives news 00:05:43 - Janelle Brown leaving the show? Sister Wives Closet is officially closed 00:12:45 - A new pic of Micah Plath’s broken nose has surfaced 00:18:18 - Justin Baldoni back on social media and Taylor Swifts team is pissed at Justin Baldoni MY Go Big Podcasting Courses Are Here! Purchase Go Big Podcasting and learn to start, monetize, and grow your own podcast. USE CODE: MOM15 for 15% OFF (code expires May 11th, 2025) **SHOP my Amazon Marketplace - especially if you're looking to get geared-up to start your own Podcast!!!** https://www.amazon.com/shop/thesarahfrasershow Show is sponsored by: Download Cash App & sign up! Use our exclusive referral code TSFS in your profile, send $5 to a friend within 14 days, and you’ll get $10 dropped right into your account. Terms apply Horizonfibroids.com get rid of those nasty fibroids Gopurebeauty.com science backed skincare from head to toe, use code TSFS at checkout for 25% OFF your order Nutrafol.com use code TSFS for FREE shipping and $10 off your subscription Rula.com/tsfs to get started today. That’s R-U-L-A dot com slash tsfs for convenient therapy that’s covered by insurance. SkylightCal.com/tsfs for $30 OFF your 15 inch calendar Quince.com/tsfs for FREE shipping on your order and 365 day returns Warbyparker.com/tsfs make an appointment at one of their 270 store locations and head to the website to try on endless pairs of glasses virtually and buy your perfect pair Follow me on Instagram/Tiktok: @thesarahfrasershow ***Visit our Sub-Reddit: reddit.com/r/thesarahfrasershow for ALL things The Sarah Fraser Show!!!*** Advertise on The Sarah Fraser Show: thesarahfrasershow@gmail.com Got a juicy gossip TIP from your favorite TLC or Bravo show? Email: thesarahfrasershow@gmail.com Learn more about your ad choices. Visit megaphone.fm/adchoices…

حدود یک سال پیش 26:48

MP3•خانه قسمت

Episode 48 | Vendor Challenges

The Big Themes:

Contract management: Wayne and Bob discuss contract renewals and price hikes with a focus on SaaS agreements. There's an enduring need for a proactive approach and transparent communication with vendors. Metrics, scalability, and adaptability are touched upon as ways to assess value.
AI washing: Some companies may exaggerate or misrepresent the extent of artificial intelligence integration in their products or services in what's known as "AI washing." Wayne and Bob advocate for transparency in AI-related claims. "You can't call every product an AI product, just because it does two calculations in a row."
Strategic vendor partnerships: Wayne suggests moving away from transactional arrangements toward cultivating trust with a select few partners. It's critical to consider the vendor's business process, integrity, and forward-thinking approach when choosing partners. He urges CIOs to invest time in building partnerships, participating in user councils, and attending events that bring customers and vendors together.

The Big Quote: "The message to the CIO is, when you sign a SaaS contract, be very careful about what happens at the end of that contract. The best time to figure out what to do at the end of the contract is at the beginning, not as you get to the end."

480 قسمت

Exploring Vendor Relationship and AI Integration Dynamics

Cloud Wars Live with Bob Evans

23 subscribers

published حدود یک سال پیش

اشتراک گذاری

MP3•خانه قسمت

Episode 48 | Vendor Challenges

The Big Themes:

Contract management: Wayne and Bob discuss contract renewals and price hikes with a focus on SaaS agreements. There's an enduring need for a proactive approach and transparent communication with vendors. Metrics, scalability, and adaptability are touched upon as ways to assess value.
AI washing: Some companies may exaggerate or misrepresent the extent of artificial intelligence integration in their products or services in what's known as "AI washing." Wayne and Bob advocate for transparency in AI-related claims. "You can't call every product an AI product, just because it does two calculations in a row."
Strategic vendor partnerships: Wayne suggests moving away from transactional arrangements toward cultivating trust with a select few partners. It's critical to consider the vendor's business process, integrity, and forward-thinking approach when choosing partners. He urges CIOs to invest time in building partnerships, participating in user councils, and attending events that bring customers and vendors together.

480 قسمت

همه قسمت ها

1
How SAP is Redefining Enterprise AI with Unified Data and Strategic Partnerships | Tinder on Customers 20:07

1 day پیش20:07

20:07

The Big Themes: SAP’s Flywheel Strategy: SAP introduced a compelling flywheel model that integrates applications, data, and AI to drive enterprise momentum. The idea is that integrated applications generate structured data, which then feeds a robust AI layer. As these layers build on one another, they create a self-reinforcing cycle of productivity, insight, and innovation—a flywheel effect. Unlike Microsoft and ServiceNow, which predict the collapse of applications in favor of agents, SAP asserts that AI agents will enhance, not replace, applications. The Business Data Cloud and Databricks Partnership : A highlight of the event was SAP’s Business Data Cloud (BDC), launched in partnership with Databricks . This foundational layer brings together internal SAP data and external sources like Moody’s or climate models, enabling richer decision-making. SAP showcased real-world use cases, such as tariff fluctuation impact analysis across supply chains, to demonstrate the power of combining enterprise and contextual data. Prompt Optimizer and the End of Prompt Engineering : SAP’s introduction of a “Prompt Optimizer” signals a shift in the AI interface landscape. Instead of manual prompt engineering, users will soon rely on AI to manage and optimize prompts across multiple large language models (LLMs), including ChatGPT, Claude, Gemini, and Perplexity. CTO Philipp Herzig even declared we’re at “the beginning of the end” of prompt engineering. The Big Quote: "[Customers are] not ready to deploy AI and have that completely eliminate the need for apps. The data is just not there. So, maybe five years from now, let's see what progress we've made. But what's in the here and now is that customers are looking for applications."…

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Parisa Tabriz on Google Chrome Enterprise Security and AI Innovation | Cloud Wars Live 15:03

۹ روز پیش15:03

15:03

Parisa Tabriz is vice president and general manager for Google Chrome, the world’s leading browser platform. She leads efforts to make Chrome a secure and essential enterprise workspace, integrating AI and advanced cybersecurity to meet evolving business needs. In this episode, Parisa joins Bob to explore how Chrome is redefining the browser as a productivity and security platform, the role of AI in enterprise protection, and what’s next for Chrome’s innovations. Chrome at Google Cloud Next The Big Themes: Chrome’s Evolution into a Central Productivity and Security Platform : Over the past 17 years, Chrome has transformed from a simple web browser into a comprehensive platform integral to enterprise productivity and security. Users now spend a significant portion of their workday within Chrome, utilizing it for tasks ranging from document editing to video conferencing. This shift has positioned Chrome as the new endpoint in enterprise environments. Simplifying Enterprise Security with Chrome : Complexity is often the enemy of security. Chrome aims to simplify enterprise security by integrating protective measures directly into the browser, reducing the need for multiple, potentially conflicting security solutions. Features like automatic updates, built-in phishing protection, and centralized policy management allow IT teams to maintain a secure environment with less overheads. Personalization, Governance, and AI Empowermen t: Chrome prioritizes features that allow organizations to personalize user experiences while maintaining strict governance over data and AI usage. Tools like data masking, controlled copy-paste functionalities, and the ability to designate approved AI applications help prevent data leaks and ensure compliance with internal policies. By providing these controls, Chrome empowers enterprises to harness the benefits of AI technologies responsibly. The Big Quote: ". . . the browser is the place where you can give people access to the benefits [of AI], but also make sure that you have the controls and governance to turn it off or make sure that your employees aren't copying and pasting data into an unsanctioned AI surface." More from Parisa Tabriz and Google Chrome: Connect with Parisa on LinkedIn or learn more about Google Chrome .…

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How Google Cloud Is Leading the AI Revolution Through Customer-Centric Innovation 18:57

12 روز پیش18:57

18:57

Highlights Google Cloud’s AI Revolution and Customer Success (00:10) Renner talks about how, for Google Cloud, delivering great outcomes for customers must come before achieving returns. Efforts are underway to push brainpower and expertise directly to customers, while simplifying the sales process by infusing more industry-specific knowledge. Customers are focused on realizing tangible business outcomes with AI. Google Cloud’s Ecosystem and Partner Ecosystem (02:02) Google Cloud is the fastest-growing company in the Cloud Wars, achieving $12 billion in revenue last quarter. A sharp focus on business outcomes, paired with a robust ecosystem of expertise, is credited for this success. Renner discusses Google Cloud’s partner ecosystem development under Kevin Ichhpurani , president, global partner ecosystem. Growth across the partner ecosystem, including SIs, ISVs, and boutique functional experts, remains a key driver of momentum. Customer Success and Innovation at Google Cloud Next (03:46) Innovation and customer success were on full display at Google Cloud Next in Las Vegas, with major product launches and enthusiastic customer testimonials. Marking his two-year anniversary, Renner reflects on how AI has accelerated customer success’ evolution. The volume of customer stories and advocacy is proof of exceptionally high engagement. Many customers have already moved beyond experimentation into full production. Customer Mindset and Business Outcomes (06:09) Today’s customers are reimagining what’s possible through AI, marking a profound shift in mindset. Renner talks about the eagerness and commitment of Google’s engineering and consulting teams to work side-by-side with customers. As customers become more sophisticated, they are increasingly focused on identifying business impact and making strategic investments. A collaborative and creative problem-solving approach is central to how Google Cloud delivers value. Budget Shifts and Business Engagement (07:37) AI adoption is driving a major shift in spending away from traditional IT control toward broader enterprise engagement. Renner notes that while business engagement has always been important, AI has accelerated the breakdown of old barriers across industries. Teams are approaching go-to-market strategies more mindfully. Verticalization and deep industry focus have become essential in driving business outcomes. Ecosystem Growth and Customer Demand (11:17) Google Cloud’s ecosystem continues to expand, with ISVs and SIs playing an increasingly critical role. Renner points to partnerships with Salesforce, ServiceNow, and others as key to expanding Google Cloud’s reach, building credibility, and scaling to meet growing customer demand. The expansion of regional SIs is equally important, ensuring global customer needs are met effectively. Google Cloud’s Growth and Market Position (13:23) Renner attributes Google Cloud’s leadership as the fastest-growing company in the Cloud Wars to its focus on customer business outcomes. This strategy has fueled new customer acquisition, a growing sales backlog, and sustained high demand. AI is transforming how Google Cloud engages with customers, driving growth across every product line and deepening its market position. Leadership and Team Enabling (15:35) Under the leadership of CEO Thomas Kurian , Google Cloud has made extraordinary strides in customer success and growth. Renner praises Kurian’s passion, energy, and clarity of vision. A major focus remains on providing field teams with the right assets, tools, and alignment to be successful. The addition of new talent to oversee the customer experience journey, reflects Google Cloud’s commitment to strengthening its leadership bench. Final Thoughts and Future Plans (18:32) Renner shares his appreciation for the opportunity to reflect on Google Cloud’s strategic focus and achievements. The interview closes with a reaffirmation of the AI revolution’s significance and Google Cloud’s central role in shaping the future of business innovation. The outlook is positive. Google Cloud’s central role in shaping the future of business innovation. The outlook is positive. This episode is sponsored by Google Cloud. --- The content displayed on the platform is the intellectual property of Acceleration Economy. You may reuse, republish, or reprint such content with attribution: Content by cloudwars.com All information posted is informational purposes. Should you decide to act upon any information on this website, you do so at your own risk. While the information on this platform has been verified to the best of our abilities, we cannot guarantee that there are no mistakes or errors. We reserve the right to change this policy at any given time.…

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Workday’s Gerrit Kazmaier on Platform Power, Ecosystem Growth, and AI Trust | Cloud Wars Live 18:01

22 روز پیش18:01

18:01

this special episode of Cloud Wars Live, Bob Evans chats with Gerrit Kazmaier, president, products and technology, Workday. They explore how Workday is evolving into a platform company, the role of AI agents in reshaping enterprise workflows , and why trust, accuracy, and extensibility are key to future-ready business solutions. Kazmaier also discusses Workday’s approach to ecosystem innovation and composable ERP. Workday's AI Future The Big Themes: Real-World Business Value From AI-Driven Results : Workday’s AI capabilities are already producing concrete results. Kazmaier shares examples like a recruiting agent that increased recruiter capacity by over 50% and contract intelligence tools that slashed legal costs by up to 60%. These aren’t experimental features—they’re embedded in Workday’s workflows to improve productivity and efficiency. Agents Will Enhance, Not Replace Applications : Kazmeier addresses the myth that AI agents will replace applications . Instead, Workday sees agents as accelerators of existing apps. Many enterprise applications were designed around human cognitive limits, but now AI agents can take over some of those mental loads. Over time, agents will become so proficient they’ll perform roles autonomously. But they won’t erase apps,they’ll enhance them. Composable ERP Is Now a Reality : Workday is making good on the long-promised vision of composable ERP: modular, customizable systems that allow organizations to choose the best tools for each job. Historically, integration challenges made composability difficult. Now, AI simplifies that complexity. Intelligent interfaces and smarter integration allow Workday’s ecosystem to plug into its core platform more fluidly. The Big Quote: “This is like early Internet days . . . some people had innovative ideas. But economics weren't just there. Bandwidth was limited and expensive; not everyone had an Ilenternet-ready device...but as exponential improvements happened . . . an entirely new economy was invented, and I think it's the same with AI."…

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Google Cloud's Duncan Lennox on Transforming Customer Experience with Applied AI | Cloud Wars Live 14:42

23 روز پیش14:42

14:42

At Google Cloud Next 2025 , Google Cloud Vice President of Applied AI Duncan Lennox sits down with Bob Evans in part three of our series "Google Cloud and the AI Revolution." They discuss how Google Cloud is redefining enterprise applications through purpose-built AI agents, the shift from incremental to transformational innovation, and how businesses can harness agentic AI to deliver seamless, end-to-end customer experiences at scale. Google Cloud’s Agentic Revolution The Big Themes: Beyond Infrastructure to Applied AI : Historically, Google Cloud was associated with infrastructure, data analytics , databases, and backend technologies. However, it's now undergoing a transformation, stepping boldly into the realm of applied AI. Rather than just competing with established players in enterprise applications (like ERP , HCM, or CRM), Google Cloud is innovating at a more foundational level by creating entirely new types of agents and applications. The Customer Engagement Suite, A CRM Rethink : Google Cloud’s Customer Engagement Suite isn’t just an upgrade to traditional contact center software — it’s a full reimagining of how businesses engage with customers. Historically, customer service was seen as a cost center: something to be optimized for efficiency and minimized wherever possible. Google Cloud flips that on its head. With the Customer Engagement Suite, the focus shifts toward creating differentiated, high-quality customer experiences that build brand loyalty, satisfaction, and even new revenue streams. Best Adoption Practices : Lennox discusses several best practices for companies looking to succeed with applied AI. First, start somewhere tangible — don't try to "boil the ocean." Select a high-visibility area where AI can solve real problems and produce measurable results. Second, tie your efforts directly to business outcomes , such as customer experience improvements, revenue growth, or operational savings. Third, choose a strategic partner capable of evolving with you as the technology advances. The Big Quote: "Experimentation is great, of course, but what I see more and more as I talk to C-level executives is they now want to be able to deliver ROI, and you have to make some bets. You've got to choose some areas. For us in applied AI, Customer Engagement Suite has been a great one, because it's a problem that C-level execs can understand." Learn More: Check out details about Customer Engagement Suite , and follow Duncan Lennox on LinkedIn.…

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Erwan Menard on Scaling Enterprise AI with Google Cloud through Governance, Intentionality, and AI Agents | Cloud Wars Minute 19:41

25 روز پیش19:41

19:41

Erwan Menard is the director of product management for Google Cloud’s Cloud AI division, where he helps lead innovation at the intersection of AI agents, enterprise systems, and business outcomes. In part two of our series, Google Cloud and the AI Revolution, Erwan joins Bob Evans to discuss how governance, intentionality, and rapid scaling are critical to AI agent success, share insights on Google Cloud’s Agentspace and Agent Builder tools, and explore how multi-agent collaboration is reshaping the future of enterprise technology. Purpose Driven AI Innovation The Big Themes: Intentionality Drives Impact : Menard advises organizations not to jump into AI agent development for novelty’s sake, but to begin with a clearly defined problem and desired business outcome. However, once value is proven, it's crucial to scale intentionally. He shares the example of a customer rolling out 40,000 licenses of Agentspace only after deeply considering what kind of first experience they wanted their employees to have. Organizational Culture Shapes AI Adoption : There's no universal model for who should “own” AI governance. It depends on the company’s culture. Some companies may create centralized AI governance teams; others may embed responsibilities within existing business units or IT teams. The key is cultural acknowledgment: governance must be understood as a shared responsibility, not just an operational afterthought. Anchor in Business Value : With so many tools, models, and frameworks emerging, it’s easy for companies to fall into what he calls “optionality evaluation.” That is, spending so much time chasing the latest innovations that they lose sight of why they started exploring AI in the first place. Instead, he urges leaders to ask: What are we trying to improve? Whether it’s speeding up contract workflows , freeing up data scientists from routine tasks, or enhancing customer service, the goal should be clear. The Big Quote: "If you find yourself in a constant evaluation loop for the new shiny object, maybe it's worth taking a pause and saying, 'Why are we doing this again?'"…

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Google Cloud's Will Grannis on Google's Mission to Scale Innovation and Human-Centric AI | Cloud Wars Live 21:11

۴ weeks پیش21:11

21:11

At Google Cloud Next 2025 , Google Cloud VP and CTO Will Grannis joins Bob Evans to explore how AI is reshaping enterprise technology. Grannis shares how Google Cloud’s OCTO team works with customers on complex challenges, using DeepMind research, next-gen TPUs, and AI-native infrastructure, while noting the fading line between B2B and B2C and the cultural changes needed to adapt. Inside Google Cloud’s AI Strategy Google Cloud Is AI-Native at Its Core : Grannis says that Google Cloud’s approach to AI is foundational. The organization’s mindset, shaped by Google’s long-standing leadership in AI, infuses every layer of its stack, from infrastructure to user interfaces. With a legacy of deploying machine learning at scale for over a decade, Google Cloud doesn’t just offer AI tools—it helps customers reimagine their businesses through AI-native thinking, using products like DeepMind and innovations born across Google’s consumer ecosystem. The OCTO Team Solves the Hardest Problems with Customers : Grannis leads the Office of the CTO (OCTO), a team he jokingly calls “the nerdy Navy SEALs.” They tackle highly complex, unsolved customer challenges that can’t be addressed by existing products. Rather than building solutions in isolation, they co-create alongside customers. They start with business outcomes and design backward. Multi-Modality and Multi-Agent Systems Are the Future : Looking ahead, Grannis predicts that multi-modal AI, i.e. models that process images, text, speech, and even scent, will become the standard. He also foresees a shift from single-function agents to “agentic workflows” powered by multiple orchestrated AI agents . Google is prototyping orchestration with projects like Astra, that signal a future where AI is not only intelligent but contextually aware and collaborative. The Big Quote: “People . . . spend a lot of time just trying to take a PDF and analyze it. It seems very true. It is a pain . . I think that’s one reason why a NotebookLM or a product like that has been so popular because it really attacks like the heart of what people hate doing at work. [AI] puts them in the driver’s seat. They can ask questions, they can do analysis.” Learn more: Check out OCTO , NotebookLM , and Google Cloud .…

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SAP's Tony Harris Explores the Impact of Agentic AI on Supply Chain Efficiency | Cloud Wars Live 23:12

۸ weeks پیش23:12

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Inside SAP Business Network The Big Themes: New Organizational Structure : SAP reorganized its internal teams by combining Business Network and Digital Supply Chain into a new unit: Supply Chain Management. While this may sound like internal restructuring, Tony Harris explained that for customers, it signals a major innovation push. A major focus in 2025 will be on supply chain orchestration and supply chain risk — two areas that demand real-time responsiveness and cross-functional collaboration. SAP Business Network as a Response to Tariffs and Disruption : With the rise of geopolitical tensions, trade wars, and tariffs, companies need to rapidly adjust their supplier bases. SAP Business Network helps companies respond to such disruptions. If tariffs threaten certain international suppliers, businesses can use SAP Business Network to quickly identify alternative suppliers in unaffected regions or within domestic markets. Introducing SAP Business Network Promote Subscription : On the very day of the interview, SAP launched a new subscription service called SAP Business Network Promote, designed specifically for suppliers. This offering helps vendors raise their visibility and connect with global buyers on SAP Business Network. Features include enhanced and verified company profiles, uploading of full product catalogs, and access to AI-powered tools for responding to requests for information (RFIs), improving content, and correcting invoice errors. Suppliers also receive robust data insights.…

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How AI Agents Are Reshaping Enterprise Tech – Insights from Oracle, SAP, and More | Tinder on Customers 23:41

۸ weeks پیش23:41

23:41

Episode 50 | AI Agents in Action The Big Themes: The Rise of 'Agent Ratios' : As companies roll out more AI agents, the "agent-to-human ratio" could become a useful AI maturity indicator. Currently, we’re seeing early adoption — with Oracle reporting that only 5–10% of its customers have put agents into production. These early use cases focus on low-risk, easily- automated tasks. It’s a cautious start, but the trajectory is upward. Bonnie points out that once the groundwork is laid, the pace of adoption will likely accelerate, yielding increased productivity . Four Smart Questions for Evaluating Enterprise AI Initiatives : To help customers decide whether to adopt AI capabilities, Bonnie offers four key questions: (1) Is it available to me? Not all customers have access to AI features; infrastructure matters. (2) Do I need or want it? Weigh the risk-reward tradeoff, especially in terms of time and internal resources. (3) Is my data protected? Ensure your vendor offers strong governance and compliance support. (4) What is the time to value? Knowing When to Leap and When to Wait on AI Adoption : Should companies wait or dive into AI now? Her advice: it depends. If your organization is in a fast-moving, innovation-driven sector, early adoption is essential to stay competitive. Waiting could mean falling behind. But for highly regulated industries or companies unused to rapid tech change, a cautious approach makes sense.…

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How SAP's Manoj Swaminathan Is Driving Digital Transformation in Intelligent Spend Management 15:58

10 weeks پیش15:58

15:58

Intelligent Spend's Power The Big Themes: Enhancing Supply Chain Collaboration and Visibility : Traditional ERP systems, while efficient in automating internal procurement and supply chain processes, are typically confined within the organization's boundaries, leading to disconnects when interacting with suppliers, manufacturers, or carriers. SAP Business Network addresses these challenges by extending end-to-end automation beyond organizational walls. As a result, organizations can build resilient, agile supply chains. Driving Tangible Business Outcomes and ROI : Organizations utilizing SAP Business Network experience improvements in operational metrics. Companies have accelerated order delivery by 27% and increased go-to-market speed by 30%. A pharmaceutical company reduced safety stock by nearly 50% due to improved supply chain visibility, while Richmond International, a luxury goods producer, achieved an 82% digitization of purchase orders and cut warehouse receiving efforts by half. Leveraging AI and Innovation for Supply Chain Resilience : SAP Business Network empowers organizations to build resilient, adaptive supply chains through innovative technologies and AI -driven insights. By providing visibility not only into direct (tier one) suppliers but also into deeper supply chain tiers (tier two and beyond), the network enables proactive risk management and operational agility. Additionally, SAP’s strategic focus on becoming an AI-first company ensures continuous innovation. The Big Quote: “SAP Business Network was designed to modernize how companies connect with their trading partners, leveraging AI and configurable business rules to enable seamless transaction exchanges by integrating directly with the back-end systems. SAP Business Network digitizes interactions that previously relied on manual emails, one-off portals and hence we're able to streamline processes and reduce inefficiencies."…

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How Salesforce Is Driving the AI Revolution | Cloud Wars Live 21:41

11 weeks پیش21:41

21:41

The Big Themes: AI and Humans Working Togethe r: Salesforce envisions a future where AI and humans collaborate rather than compete. Rather than replacing human jobs entirely, AI is seen as a tool that enhances human productivity by handling repetitive tasks, improving decision-making, and streamlining workflows. Salesforce’s AI-driven offerings, like Agentforce , are designed to integrate seamlessly with existing systems to empower employees. Rapid Adoption of AI Agents : At Dreamforce, Salesforce onboarded over 10,000 companies onto Agentforce in just three days, demonstrating the speed at which AI adoption is occurring. This large-scale deployment suggests that businesses are eager to implement AI-powered solutions that can immediately improve efficiency. Unlike traditional software rollouts, which can take months or even years, Salesforce’s AI systems can be integrated within minutes, allowing companies to see immediate benefits. AI’s Future Includes Robotic s: Salesforce anticipates that AI will soon extend beyond digital applications and into robotics, enabling automation in physical environments. AI-powered robots could be deployed in manufacturing, logistics, field service, and even household tasks. For instance, AI agents could be embedded in robotic systems that perform maintenance, deliver goods, or assist with healthcare services. The Big Quote: "Our CEO, Mark Benioff, kind of kidded around in Davos to a room full of CEOs saying, 'Congratulations, you're the last CEOs who ever managed an entirely human workforce . . . the punch line is, going forward, there's going to be AI and humans working together to help customers on every company around the world."…

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AI-Powered Enterprise Software and Market Shifts 24:25

11 weeks پیش24:25

24:25

The Big Themes: Rapid Evolution in Enterprise AI & Cloud Technologie s: The pace of AI-driven change in enterprise software is accelerating, making it essential for companies to keep up with frequent updates and enhancements. Major vendors like SAP , Workday, and Oracle are rapidly evolving their AI capabilities, offering new tools and features to meet growing business demands. Companies that fail to adapt risk falling behind as competitors leverage AI for efficiency and innovation. The Databricks Breakup Prediction Example : A compelling illustration of AI’s potential came from Databricks’ origin story: an attempt to predict relationship breakups based on digital footprints. There's a fundamental AI challenge — single-source data (e.g. judging only by a single social media page in the breakup predication example) is insufficient for accurate predictions. Instead, AI requires comprehensive, multi-source data aggregation to generate meaningful insights. This principle is now applied in enterprise software. The Growing Importance of AI-Powered Business Suites : A key takeaway from recent developments is the increasing importance of AI-first, suite-first strategies. SAP, Workday, and Oracle are all prioritizing integrated AI across their application ecosystems, making AI a core component rather than a peripheral feature. This shift reflects growing customer demand for intelligent automation , predictive analytics, and enhanced decision-making across business functions.…

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Infosys and SAP: A Winning Formula for RISE with SAP | Cloud Wars Live 17:23

11 weeks پیش17:23

17:23

Validated Partner Status Enhances Client Confidence and Outcomes: Infosys' achievement of becoming an SAP-validated partner for RISE with SAP ensures that Infosys provides a predictable, standardized, and scalable approach to cloud ERP transformations. Clients gain clarity on transition strategies, enabling them to adopt clean core principles and maintain differentiation in their business processes. This rigorous partnership offers assurance about time, cost, and risk in transformation projects. AI-Driven Solutions and Industry-Specific Playbooks Add Value : Infosys leverages AI -first approaches and solutions, such as Infosys Cobalt and Topaz, to drive client transformations. By focusing on industry-specific playbooks and workflows, Infosys reimagines business processes, such as order-to-cash, with AI-driven efficiency. The use of 40+ AI-infused accelerators enables rapid adoption and delivers measurable benefits, like enhanced customer satisfaction and reduced errors. The Critical Role of SAP’s Business Technology Platform (BTP) : SAP’s BTP plays a vital role in helping clients maintain clean core principles while allowing unique business workflows to operate independently. Infosys supports this transition by building customer-specific solutions on SAP BTP. For example, an electric utility company reduced billing errors by 30% and enhanced customer satisfaction through predictive insights enabled by Infosys’ intelligent customer insights solution built on BTP. The Big Quote: “We are leveraging AI for the cloud ERP implementation by embedding AI in the various services we deliver to clients, whether it is code generation , whether it is knowledge acquisition, whether it is using more nuanced industry solutions . . . so that it is leading to improved quality, higher productivity and accelerated timeline for execution."…

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Cloud Wars CEO Outlook 2025 with Salesforce's Marc Benioff 26:45

16 weeks پیش26:45

26:45

Salesforce's Excitement for 2025 and the Role of Agents (01:04) Benioff shares his enthusiasm for the current technological moment. He explains that agents will help businesses operate at lower costs and improve key performance indicators (KPIs). Agents are being rapidly adopted, with Salesforce deploying its agent platform at scale and significantly reducing the workload on human support agents. "We are in an opportunity, I think, for all of our customers, to connect with their customers in this incredible new way that we call agentics or agents . . . we're witnessing something I think, that we've only seen in the movies." Salesforce's Market Position and Digital Labor (02:35) Salesforce is the second largest software company in the world, with a $38 billion market cap and $12.9 billion in cash flow. "I think we're one of the first enterprise software companies to deliver an agentic platform at scale with the level of performance and capability that everybody wants." Its platform, Customer 360 , integrates various products, creating a comprehensive solution. It's well-positioned to address the issue of digital labor, which has the potential to transform businesses. Benioff says there's a multi-trillion-dollar total addressable market (TAM) for digital labor . The Importance of Data and AI in Salesforce's Strategy (10:30) Benioff outlines three core initiatives at Salesforce over the past 24 months: integrating acquired apps into the core platform, developing a high-performing data cloud, and enhancing the agentic layer. He discusses the importance of a unified data model and the integration of the data cloud with Salesforce's apps. AI and machine learning have made many advancements in recent years and while AI is not yet perfect, it has significantly improved over the past decade. Salesforce’s Core Values and Commitment to Partnership (15:29) Salesforce’s core values — trust, customer success, innovation, equality, and sustainability — have remained unchanged for 25 years. As Salesforce moves into new technological frontiers, including AI, Benioff stresses the importance of transparency, communication, and collaboration. "We are moving into a new world together, and we're going to be better together." He reaffirms Salesforce’s dedication to working closely with customers and welcomes them into the future of innovation and technology. The Role of Agents in Enhancing Human Potential (17:11) Benioff discusses the potential of agents to enhance human capabilities, citing examples from Disney and Gucci where AI has improved employee performance and customer satisfaction. "We also saw that in Gucci, for one of the call centers where we deployed this technology, revenue [rose] 35% because the agents were just making those employees just better." He touches upon the need for rebalancing roles within the company as AI takes over certain tasks, ensuring that employees are continuously skill-building and evolving. The Future of Agents and Applications (20:50) He addresses the misconception that traditional databases and applications will be entirely replaced by voice-driven AI interfaces, like those depicted in the movie Her . He explains that AI models are not data storage systems but intelligence engines that augment and extend existing capabilities. While AI is evolving rapidly, Benioff says that current enterprise systems still rely on databases, applications, and workflows. He clarifies that AI will complement these systems rather than replace them entirely.…

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The Impact of AI on Workday, Oracle, SAP and Enterprise Strategy I Tinder on Customers 28:14

16 weeks پیش28:14

28:14

Episode 48 | Enterprise Innovation Meets AI Power The Big Themes: Workday's Strengths : Workday is carving a strong niche in HR and financial data management, two areas ripe for innovation through AI. The company has identified talent management, recruiting , and onboarding as key areas where AI can drive efficiency and improve decision-making. This emphasis on HR tech makes Workday attractive to organizations looking to modernize their HR processes. Adoption Challenges : One of the biggest challenges in 2025 for AI in the enterprise software space will be customer adoption. Whether it's overcoming resistance to change, integrating new systems with legacy platforms, or ensuring employees have the necessary skills to use AI effectively, the road to widespread AI adoption can be bumpy. Vendors must provide practical, easy-to-understand use cases that demonstrate AI's value. Oracle's Complex Implementations : Oracle’s enterprise solutions are often criticized for their complexity, particularly when it comes to implementation. The flexibility that Oracle provides means customers can tailor solutions to fit their specific needs, but this level of customization often requires substantial technical expertise and time. Oracle’s challenge will be to find a balance between maintaining this flexibility and simplifying the implementation process. The Big Quote: “AI has to be able to cross multiple parts in multiple applications to synthesize all that information together. AI makes it easier for these systems to have integration, so to speak, as long as the provisioning is all within the same suite of products . . . For customers, having everything under the SAP umbrella or the Oracle umbrella or the Workday umbrella across multiple lines of business is, in the age of AI, going to be really helpful, because then your agents are able to be that much more effective."…

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Cloud Wars CEO Outlook 2025 with ServiceNow's Bill McDermott 20:39

16 weeks پیش20:39

20:39

AI's Role in Business Transformation (00:59) Bill McDermott notes a shift in CEOs from mere fascination with AI to AI-led business strategies. He sees ServiceNow's role in AI transformation as being that of a "control tower." AI has impacted several business areas including customer service, supply chains, employee onboarding, and risk mitigation. It's also a great tool for labor arbitrage. That's not to mention that AI agents can operate 24/7 without breaks, complementing human efforts. Agentic AI, A Holistic Solution (04:01) Agentic AI is on the rise and will serve customers, employees, and operations, taking over tasks computers handle more efficiently than humans. While current AI agents are often siloed within departments, ServiceNow's platform integrates these agents across the enterprise, offering a holistic solution. "So now you have the agents working together to accomplish something," McDermott says, "as opposed to just doing something for one function." The foundation for this integration lies in a unified data model and architecture. Customer Trust and Innovation (06:53) Trust is the ultimate human currency. Without it, McDermott says, there's no progress. Customers know they can trust ServiceNow and its technology. He mentions its investments in customer success programs, innovation accelerators, and strategic partnerships to drive business impact. Net new innovation must be delivered to customers, employees, and shareholders through both traditional and new consumption models. Partnerships and Integration (10:29) McDermott discusses ServiceNow's partnerships and the potential for a multi-cloud approach similar to the infrastructure side. He's confident in the market's ability to accommodate multiple players and points to expanded collaborations with Cognizant, NVIDIA, and others. He talks about ServiceNow's integration with hyper-scalers including Microsoft, AWS, and Google Cloud, showcasing the benefits of a comprehensive platform for business processes. "We're open, and we integrate with everybody." Balancing Trust and Innovation (14:29) Balancing trust and innovation in the AI era is a challenge as ServiceNow becomes increasingly embedded in customers' operations. McDermott emphasizes the value of trusted partnerships and selective collaboration to sustain customer trust. He highlights ServiceNow's partnership with NVIDIA and its recognition in the American Opportunity Index , which measures employee prosperity post-employment. The Future of Work and AI (16:34) In the future, AI will revolutionize work by reducing monotonous tasks and freeing up time for innovation. ServiceNow is part of creating that future, already using AI to simplify complex workflows, saving employees significant time and allowing them to focus on higher-value tasks. "This is a renaissance moment for the workers. They get to get rid of the soul-crushing work that they've never wanted to do anyway." Reskilling the workforce will be necessary for this revolution and is being done through initiatives like ServiceNow University and the AI Institute.…

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Cloud Wars CEO Outlook 2025 with IBM's Arvind Krishna 29:30

17 weeks پیش29:30

29:30

Top 10 CEO Outlook 2025 series. Krishna shared with Cloud Wars Founder Bob Evans the company's optimistic outlook for 2025 amid geopolitical and economic uncertainties. They also discuss IBM's shift towards software, its AWS and Palo Alto Network partnerships, and how Red Hat has flourished since joining IBM. Highlights IBM's Optimistic Outlook (01:18) Despite current geopolitical and economic uncertainties, Krishna remains optimistic about technology's role, especially in terms of automation and AI, in driving business transformations. He notes there's an increased appetite for technology globally, including in Europe, as a response to these uncertainties. Technology is a way to deliver better services at lower costs, which makes it an exciting time for the technology business. Focus on Delighting Clients (03:41) IBM exists to serve clients, focusing on delighting them through technology deployment and support. Krishna discusses the importance of taking risks to innovate and the need to cut bureaucracy and unnecessary processes. He emphasizes that partnerships should be win-win scenarios. "Can we expand the pie in which case we both win because the client is happier?" IBM's Shift to Software and Impact on Clients (06:36) There's been a significant shift in IBM's revenue mix, with software now accounting for almost half of IBM's revenue. Krishna explains that software's flexibility allows for incremental improvements, unlike hardware, which often require more disruptive changes. IBM focuses on software and providing unique value to clients in automation, hybrid cloud, data, and AI. Enterprise Adoption of Large Language Models (10:05) Krishna talks about the current state of enterprise understanding of large language models , or LLMs: "If I look at the enterprise understanding of large language models and what we can do for them, it's like we're in the first innings of a baseball game." Krishna advises enterprises to move forward in three steps: First, start with low-risk applications like customer experience functions such as answering service calls, as well as internal enterprise functions. Second, move to a little more risky but not totally risky use cases, like accounts receivable, procurement, and supply chain . Then, step three is applying LLMs to things like oncology and diagnosis in healthcare -- vertical-industry-specific functions. The excitement is more on step three, but customers should initially focus on the first two, where there's a lot of value. Leveraging Automation to Drive Innovation (15:04) All enterprises understand the importance of running lean and using productivity gains to focus resources on high-value activities. Krishna shares that IBM has freed up resources by automating tasks, allowing for more R&D to develop innovative products. He notes that overall employment has increased, but more focus is on high-value activities that enhance growth rates. Red Hat's Growth and Role in Hybrid Cloud (16:59) Red Hat has had impressive growth since joining IBM. Krishna says it has more than doubled its revenue since joining IBM in 2019, now exceeding $6 billion. He explains that Red Hat is the leading hybrid cloud platform, allowing for flexibility in deploying workloads across data centers and cloud environments. R&D as a Growth Engine (21:40) R&D should focus on innovation and quickly bringing those innovations to clients. R&D is about identifying unmet needs. "Henry Ford was asked like, how did you think of the Model T? And his answer was 'Look, if I had surveyed my customers, they would have said they wanted a stronger horse or a longer whip, but the automobile was the right answer.' Krishna mentions that quantum computing is a key area of focus for IBM in terms of research and development. The Benefits of Strategic Partnerships (24:56) IBM's strategic partnerships impact client value and IBM's growth. Krishna notes that half of IBM's consulting team's revenue now comes from these partnerships. He provides the example of IBM helping Delta Airlines move to AWS, while integrating Red Hat and other tools to enhance the client's experience. Krishna talks about a new partnership with security software provider Palo Alto Networks that's expected to generate significant pipeline for IBM's consulting team. Final Thoughts and Future Outlook (27:56) Krishna encourages clients to assign technology the same importance as other critical functions like finance and marketing. "Do you give tech the same importance that you give your CFO?" He reiterates the importance of technology and the need for businesses to adapt to its rapid pace of change. Evans closes by observing that in 2025, there's potential for the Cloud Wars Top 10 companies to exceed $10 trillion in combined market cap.…

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Cloud Wars CEO Outlook 2025 with SAP's Christian Klein 23:23

17 weeks پیش23:23

23:23

Generative AI and Business Transformation (00:57) Klein discusses the increasing adoption of GenAI among SAP's customers. They see it as a way to improve productivity and business processes. Additionally, SAP software now integrates human language capabilities, enhancing user experience and efficiency. Customers' focus for 2025 and beyond is using GenAI and SAP Business AI to solve complex business challenges and orchestrate end-to-end business processes. Technology Investments and Business Outcomes (02:37) Among customers, there's been a shift from reconciling past actions to optimizing future planning and growth opportunities. "Now we are talking about business model transformation but also, how can agentic AI and Joule . . . help me to orchestrate my new business model." He explains how SAP's offerings help customers bring all business elements to the table for comprehensive transformation. AI's Tangible Benefits (04:10) Proving the outcomes of AI investments is critical in times of financial pressure. SAP's Business AI offerings are designed to demonstrate tangible business benefits, such as improving the quote-to-cash process. "We make sure that you can quote more intelligent, that you can sell more, that you can price more effectively, and that you can run all the fulfillment processes in the back end way more productive. Then the customers [says], 'Absolutely, I'm all in for buying more AI units from SAP'." End-to-End Processes and Customer-Centric Approach (06:39) Klein discusses the cultural shift towards end-to-end processes that meet customer needs and explains how SAP's AI Foundation and tools are agnostic to various large language models. SAP's suite of offerings provides a unified approach, avoiding the silos created by working with multiple tech companies. The Rise of Agents (08:24) Agents are ascendant and playing a significant role in driving better business outcomes. Klein provides a concrete example of how agents will collaborate in demand, supply chain, and procurement processes. He explains how agents collaborate, to "[make] sure the customer gets an extremely valuable output end to end." Orchestration and Collaboration of Agents (10:59) Klein describes how SAP's generative AI assistant, Joule, can help orchestrate agents across different end-to-end processes. "Joule can help you to predict demand with our sales agent and Joule orchestrates to work with the supply chain agents on the inventory side, and then Joule helps, you know, to orchestrate the work, you know, with the procurement agent." SAP's Growth and Future Vision (12:44) SAP has had significant growth in applications, outpacing competitors. Klein attributes this to SAP's suite approach, which provides a comprehensive solution for core business processes. He talks about the importance of integration and extensibility, allowing customers to choose the best solutions for their needs. Under Klein's leadership, SAP has transformed into a cloud and AI-focused company. Klein discusses SAP's vision as an end-to-end solution provider, delivering continuous innovation and enabling holistic business transformation. He explains, "The perception is yes, SAP is really delivering end-to-end solutions to me, but they [are] also helping me because they have a ton of industry knowledge, they have a ton of business process knowledge, and they are by far more than only a technology partner, they are also helping me with RISE and GROW , a kind of a methodology on how to transform my business." SAP Management Team and Final Thoughts (19:56) SAP has a strong management team, including new executives from Microsoft and other top companies. Klein expresses confidence in SAP's ability to continue delivering value to customers and partners. The conversation concludes with his encouraging everyone to embrace the new year with enthusiasm in particular for the opportunities of agentic AI and Joule to drive business outcomes.…

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Cloud Wars CEO Outlook with Google Cloud’s Thomas Kurian 19:24

17 weeks پیش19:24

19:24

Customer Mindset and Priorities in 2025 (01:47) The current climate of geopolitical and economic uncertainty is driving the need for speed and agility when delivering value to customers. Google Cloud customer projects that do just that include improving logistics at UPS, enhancing search functionality, and boosting customer service at Hanesbrands and Macy's. "Uncertainty means the great CEOs want action," Kurian says. "You control the controllable, and you do that by improving speed in your organization." Kurian also discusses significant AI integrations, such as Google Cloud's collaboration with Samsung on its phones and Snap’s in-app coach, which are shaping the future of customer interaction. Cloud and AI as a Continuum (04:08) Kurian explains that cloud services actually simplify the deployment and management of AI because they provide models and accelerators as services, reducing the complexity of managing AI systems. In turn, AI helps to streamline cloud services by enabling faster and more efficient application development. Customer examples of how cloud and AI work together to deliver innovative offerings can be found in AI-driven risk calculations at Hiscox, tailored advertising for Puma and Radisson, and content discovery for Warner Brothers Discovery. AI's Impact on Business and Productivity (07:48) AI is no longer confined to IT departments but is now influencing a wide range of business functions. It's improving productivity by streamlining operations, such as facilitating live patient handoffs at hospitals. "Allowing the nurses to do live handoff to another nurse means more time at the bedside. It means more productivity." AI is also enhancing product development by enabling customers to articulate complex needs, which AI can then translate into tailored recommendations. Furthermore, AI’s role in call center automation is improving efficiency by handling high volumes of customer inquiries and providing superior service. Customer Service and AI Integration (13:01) Google Cloud's approach to integrating AI with customer service helps businesses create more cohesive and efficient customer experiences by improving reach, understanding, and interactions across multiple channels. Kurian discusses innovations such as the self-service retail search at InterContinental Hotels and digital concierge services for Orange . AI agents manage customer queries, upsell products, and improve service efficiency in call centers. Cost Optimization and Efficiency in AI (15:52) There are several ways in which Google Cloud is addressing the challenges of AI tool affordability. Kurian outlines initiatives aimed at improving the efficiency of AI, such as new software capabilities and optimizations to AI models. In the last six months, Google Cloud has significantly reduced costs, with model costs dropping by more than 10 times. Additionally, improvements in latency and the reduction of AI response iterations are also helping to make AI more efficient and cost-effective. Customer Acknowledgment (18:46) In closing, Kurian expresses his gratitude to Google Cloud’s customers, partners, and all those who have supported the company’s journey. "To every customer, every partner, everyone who gave us a shot, you were the reason that all of our people worked so hard. Thank you."…

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Cloud Wars CEO Outlook 2025 with Workday's Carl Eschenbach 25:38

17 weeks پیش25:38

25:38

AI Adoption and Business Value Eschenbach explains that there's been a shift from experimental AI phases to practical implementation. The shift means that "customers are going to look to go to trusted partners, partners they have an existing relationship with, partners that they know have a highly curated set of data." Workday has such a curated data set. Further, as part of the shift, there's now a need for ROI and total cost of ownership analysis in AI investments. CEO Priorities for 2025 AI, enterprise consolidation, and talent are Eschenbach's key priorities for 2025. When it comes to talent, he says CEOs and other leaders need to think about how "that talent is going to ultimately peacefully coexist with AI and things like agents in the future." He also discusses Workday's AI mindset — it's not just about delivering it to customers but also successfully integrating AI internally — along with AI's role in driving productivity. Customers are looking to do "more with less." They want to consolidate point solutions onto more comprehensive platforms like Workday. AI Deployment and Talent Integration CEOs should foster an AI-first culture. Eschenbach provides examples of AI use cases, such as job description automation and recruiter agents, showcasing the tangible ROI and productivity gains in HR and finance. Integrating AI with existing talent helps drive business benefits. Competitive Advantages and Market Position Workday's success stems from its technology, large client base, and on-time delivery. "Our customers have greater than a 95% on-time delivery of the Workday platform and on budget," Eschenbach points out "We know how to deploy this at scale across the biggest companies in the world, which gives us a leg up versus our competition, who, at times, have very complex data sets and environments and can't implement at the speed and pace and at the dollar value that a Workday can." Other Workday attributes include its platform's open architecture, as well as its strong company culture and high levels of employee engagement. Partner Growth and International Expansion Eschenbach reports significant growth in the partner community and its impact on business . "Historically, we've had really good partners . . . 10% of our new business in New ACV [annual contract value] last quarter came from our partners. Our partners are having a meaningful impact on our business. We have grown our partner community by five times in 18 months." He speaks about the focus on selling through hyperscalers and forming strategic partnerships, as well as the potential in international markets and continued investments in new sectors, such as the U.S. federal market. Data Set and AI Partnerships "We're opening up the aperture," Escenbach says, explaining how Workday is tackling AI. "We're thinking about AI in multiple ways." Curated data is essential for AI tools. Eschenbach discusses the Workday platform's integration with Slack and Microsoft to enable agent-to-agent communication, underscoring that data is important in powering AI tools and delivering customer benefits. Innovation and External Concerns In the face of the potential impact of global macro situations, there's a need to stay focused on innovation."We focus on innovation, and we focus on each other here inside the building and our workmates, and we continue to support our partner ecosystem on a global basis. So while there are some concerns out there, if you focus too much on them, it's a distraction."…

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Cloud Wars CEO Outlook 2025 With Oracle’s Safra Catz 28:42

18 weeks پیش28:42

28:42

Highlights Customer Boldness (00:21) In previous keynotes, Catz has encouraged customers to be more bold – and customers are responding to that. Oracle’s cloud business is growing at a rate of 50% a year. “More and more of our customers are willing to not only jump in with one foot but their entire bodies because they’re getting more comfortable and they’re also seeing that competition is moving,” Catz says. “Transformation and transforming yourself and modernizing yourself, that is not a destination; it’s a constant journey.” Businesses are recognizing that they become more adaptable to meet customer expectations when they embrace these new technologies. Multi-Cloud Agreements (04:25) Multi-cloud agreements with Microsoft, Google Cloud, and AWS kicked off in 2024. “We have always believed that the customer should get to choose what they want to use and what environment they want to run in and how to really advance their agenda,” Catz expresses. Oracle doesn’t believe in building walls or trapping customers; being open to this idea is central to Oracle's success. Because Oracle Cloud has different capabilities, the company has been able to collaborate with other providers to make their offerings work together to best meet customer needs. Healthcare Industry Offerings (08:55) Oracle has put extra energy into its industry suites, particularly for the healthcare industry. It aims to be able to handle everything from clinical trials to inventory to nursing schedules and more. At a recent health summit, Oracle launched new AI-powered capabilities for healthcare. While the company competes in several industries, Oracle acquired Cerner because “we knew that we needed to bring healthcare into the 21st century .” Larry Ellison previously shared that “we can’t do it alone.” This means partnering with customers and being open to partner with other companies to apply their capabilities to ensure a quality customer experience is being delivered for patients, doctors, administrators, and others in the healthcare industry. “Do more, spend less doing it – that’s our job, to give them that ability,” Catz summarizes. Revenue Goals (17:06) At its financial analyst meeting last fall, Oracle released its vision for $100 billion in revenue a few years out. Catz describes what that will look like within Oracle and how customers will contribute to the company achieving those figures. “We’re telling you now, every year is going to be bigger and accelerating more,” Catz says. “The way that that curve works – it’s almost unstoppable once it starts.” Cloud Data Centers (22:30) Oracle has been developing cloud data centers that are “small enough to go on a ship” as well as what Ellison has called the world’s largest data centers, Evans notes. This will be important to Oracle customers in the coming years and beyond because “it gives them flexibility,” Catz explains. “We can start at any size and expand as they need it.” Ellison and New Products (24:59) 2024 was a busy year for Ellison and 2025 will continue in the same manner. “This fellow does not rest,” Catz says. The Oracle team loves the new capabilities and new product lines that they’ve been rolling out to customers that there are no signs of slowing down.…

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Cloud Wars CEO Outlook 2025 with Snowflake's Sridhar Ramaswamy 27:56

18 weeks پیش27:56

27:56

The Future of AI and Data in 2025: There's a lot of excitement and prototyping around AI. "People are excited that they can ask questions and get real answers instead of getting the proverbial 10 blue links. I think people see the promise of things like that. How do you make that work at scale? How do you make that work in a reliable way, and how do you make it work in a way that's not expensive?" Ramaswamy shares a recent experience in India, describing the cost-consciousness of customers and the focus on making data accessible and valuable. Shifting Priorities for Snowflake Customers: What do customers want? Ramaswamy identifies goals including empowering business users with data faster and unlocking the value of unstructured information. In response, Snowflake is helping customers access and utilize historical information and build hybrid systems. He notes that SQL enables easier data transformations and extractions. Cultural Change and AI Adoption: Cultural change is required for companies to handle AI. Even within Snowflake, adopting AI has been a challenging process. Snowflake's engineering and sales teams are beginning to use AI tools like Copilot and Cortex, but there's a need for ongoing practice to fully integrate AI into daily operations. The Promise of AI and Data Platforms: AI has the potential to free up significant time for employees, allowing them to focus on higher-value tasks. Snowflake aspires to make data platforms simple and accessible, allowing users to perform complex tasks with ease. Its consumption model has several benefits and aligns it with business goals of making more money or spending less. Companies like Siemens are using chatbots to improve efficiency and access to information. Competition and Innovation in the Data Market: Competition, Ramaswamy says, drives innovation and improves products. It only strengthens Snowflake, which stands apart due to its unified platform, tight integration, and ease of use. "If you create a chatbot with Snowflake, it will automatically obey all of the access control rules that you have set up. It will automatically obey all of the data masking that your administrator has set up." Ramaswamy discusses the challenges of balancing innovation with maintaining simplicity and efficiency in Snowflake's product offerings. Mega Trends and Challenges for Snowflake: Ramaswamy sees two mega trends for 2025: the rise of interoperable data formats and the acceleration of AI. Snowflake is well-positioned to take advantage of these trends through its end-to-end offerings and data engineering capabilities. However, there are challenges to maintaining data quality and speed while innovating rapidly. AI tools like agents must drive real utility and value for customers. Data Literacy Initiative: One Million Minds Plus One: Snowflake has a new initiative aimed at improving data literacy. Data can be difficult to interpret, and the right skills are necessary to do so. Snowflake is spearheading an ambitious program to educate over a million people in data literacy, free of charge. The initiative includes teaching concepts like data engineering, data analytics, and using BI tools and notebooks for interactive analysis. Excitement for 2025: Sridhar expresses excitement about the potential for AI and data to drive real business transformations in 2025. Snowflake will continue to play a vital role in helping customers become truly data-driven organizations. Navigating growth, competition, and innovation while maintaining simplicity and value for customers is key.…

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Mastering End-to-End Business Operations in a Complex Global Supply Chain | Sadin on Digital 29:16

18 weeks پیش29:16

29:16

The Big Themes: End-to-End Integration Is a Necessity : In today's fast-paced business environment, success requires a holistic, end-to-end understanding of operations. Organizations must break out of traditional silos. A great CIO and IT team must focus on connecting these silos, ensuring seamless workflows across the organization. This perspective enables businesses to optimize processes, meet customer expectations, and avoid inefficiencies. Logistics as a Strategic Advantage : Companies that excel in managing their supply chain —from sourcing to delivering products to customers — gain a competitive edge. In contrast, companies that neglect logistics risk disappointing customers with out-of-stock items or poor service. Sadin also underscores the complexities of modern global supply chains . Businesses need visibility into every link of the chain to anticipate risks and adapt proactively. This logistical foresight allows organizations to maintain customer loyalty and operational efficiency, even amid uncertainty. Strategic Iteration and Integration Is Key to Progress : Sadin stresses the importance of iterative improvement rather than overhauling systems entirely. His "patch, polish, then perfect" strategy encourages retailers to enhance existing systems incrementally, using tools like robotic process automation (RPA) to connect and optimize processes in the short term. Additionally, Sadin warns against delaying action, likening hesitation to "sitting on a sharp fence," which risks falling behind competitors.…

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SAP's Tony Harris on Transforming Business Networks and Supply Chain Efficiency | Cloud Wars Live 21:12

18 weeks پیش21:12

21:12

The Big Themes: Network Benefits for Buyers and Suppliers : The SAP Business Network brings together buyers and suppliers. Buyers use the network to strengthen supply chains, meet sustainability goals, and access new markets. Suppliers use it for business growth, streamlined processes, and greater visibility. The network is free for suppliers to join, allowing them to build profiles, respond to RFIs, and engage in sourcing events. With millions of global suppliers, the network serves businesses of all sizes. Transformation of Traditional Business Models : SAP Business Network is helping to eliminate the old divide between back-office and front-office operations. It integrates various business functions — procurement, supply chain , logistics, and order collaboration — making them work together to improve the customer experience. This transformation is vital in an era where customer experience is a key differentiator in competitive markets. Inclusivity of Small and Medium-Sized Enterprises (SMEs) : SAP Business Network is designed to serve businesses of all sizes, from large enterprises to smaller boutique firms. With the introduction of the Promote subscription in 2025, small suppliers can showcase their products and services alongside larger companies. Additionally, the network’s Discovery feature provides smaller suppliers with the chance to participate in large procurement opportunities. The Big Quote: “We have the biggest companies in the world as suppliers on the network, but we also have millions of SME-sized organizations. Smaller suppliers don't always have a way to showcase their catalogs of products or services in the same way that maybe a large company or a large supply would have, but this new set of capabilities we're providing to suppliers under…

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The Power of Picking the Right Partner | Tinder on Customers 28:48

22 weeks پیش28:48

28:48

Episode 47 | 2024 Tech Insights & 2025 Strategies The Big Themes: Trends in Technology Implementation Success Rates: Bonnie shares insights from 742 enterprise software implementation customer reviews. Average satisfaction for implementation processes scored 3.8 out of 5, while partners involved in these projects received a higher rating of 4.7. Projects were completed on time 72% of the time, though 25% faced delays. Budget compliance was slightly better, with 76% staying on budget. Delays often result from incomplete scoping or unforeseen change orders during the discovery phase. Lessons Learned for 2025 Enterprise Projects : Reflecting on 2024, Bonnie offers three lessons for future enterprise projects. First, businesses should prioritize selecting the right partner and involve them early. Second, companies should account for unforeseen delays and cost overruns by padding budgets and timelines by at least 25%. Finally, projects are increasingly complex; ensuring collaboration between vendors, partners, and internal teams is vital. Change Management Tailored to the Audience Drives Adoption : Modern change management extends beyond traditional training and rollout strategies. Effective change management involves clear communication, peer influence, and user-friendly training materials. In 2025, organizations must consider their workforce demographics and preferences — offering bite-sized, engaging content (e.g., TikTok-style videos) and gamified elements to ensure adoption. The Big Quote: “The most successful projects were ones that had the blueprint of success that was clear and . . . a clear set of business requirements, policies, and processes that were in place prior to starting the project itself."…

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Innovations That Will Redefine Business in 2025 | Sadin on Digital 32:57

22 weeks پیش32:57

32:57

Episode 55 | Tech Disruptions Ahead The Big Themes: Optimism for 2025 as a Transformative Year : Wayne and Bob express optimism about 2025, particularly for the U.S. economy and its impact on CIOs and digital transformation initiatives. Sadin talks about deregulation and efficiency measures, such as those championed by the Department of Government Efficiency (DOGE), could boost confidence and growth. AI and Automation Rise : AI and automation are pivotal for driving efficiency and reclaiming productivity. Examples include ServiceNow’s claim of saving users 1.5 days of productivity weekly by automating low-value tasks. Wayne and Bob cite leaders like Larry Ellison and Elon Musk as potential drivers of this transformation, particularly if given the freedom to innovate without excessive regulation. Advances in Chip Technology Drive Performance and Cost Efficiency: Technological advances in chip design, such as the development of two-nanometer chips, promise dramatic gains in performance and efficiency. Wayne points out that smaller feature sizes on chips enable exponentially more transistors per unit, which reduces costs, improves thermal efficiency, and unlocks new capabilities for AI and data processing. This progress aligns with Moore’s Law and could revive productivity leaps in hardware development. The Big Quote: "Microsoft's going to be a winner because they've got the legs of the stool, AI in it. Well, maybe four legs, AI, integration, platform, and application. And you don't see that with most of the other players, their application focus, their platform plus application, but Microsoft plays at all layers of the stack, so I can mix and match."…

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SAP's Val Blatt Talks Modernizing Supply Chains to Prioritize Customers 25:23

22 weeks پیش25:23

25:23

Supply Chain Insights The Big Themes: Customer-Centric Supply Chains : Customer-centric supply chains are about aligning every aspect of the supply chain to serve the ultimate consumer. Val describes this as keeping the "why" — the customer — at the forefront, rather than focusing solely on operational efficiencies. Companies that succeed here often find themselves leaders in their industries, regardless of size. Cultural and Technological Shifts in Supply Chain : Val underscores the need for cultural change within organizations to adopt customer-focused practices and leverage innovative technology. Businesses must move beyond outdated methods (e.g., fax orders) and embrace digital solutions. Leadership plays a vital role in fostering this transformation, promoting a culture of adaptability, and aligning employee incentives with customer-driven goals. The Role of Regulatory Compliance : Compliance with regulations, such as those preventing the use of goods linked to unethical practices like child labor, is becoming a non-negotiable aspect of supply chains. Val points out that meeting these requirements not only avoids legal penalties but also ensures long-term viability and trust in global markets. Compliance is a driving force for adopting modern supply chain technologies. The Big Quote: “[SAP Business Network] really does modernize how companies connect and collaborate across the supply chain. More specifically, the platform integrates into a company's back-end system. It can be to their ERP system, it can be through their procurement system. It can integrate to their logistics system, their planning system, and it allows us to actually send transaction documents back and forth . . . and gives you visibility across that entire supply chain."…

Cloud Wars Live with Bob Evans

1
SignUp Software Expands Product Suite to Modernize the Office of the COO 17:42

23 weeks پیش17:42

17:42

Highlights Expansions Through Acquisitions (01:32) SignUp Software has been expanding its product portfolio, moving from a focus on the office of the CFO more broadly into the operations world. Through acquisitions, its product suite has evolved. In December 2023, SignUp Software acquired Axtension, a Netherlands-based company. It has been working with Axtension on emphasizing the “I” in ISV (independent software vendor). One of the six products involved an overlap with ExFlow AP. This led the team to taking the best of IP (invoice processing) and moving it into ExFlow to build out an offering for AP automation. The other five products are targeted toward manufacturing and project-based businesses. “They fill great gaps with the Microsoft platform toward other ERP systems as well, so we’re really thrilled to present this,” Hedin says. Easy Integration for Microsoft Users (06:20) With these offerings, it becomes easier for customers to manage this integration within their ERP environments, especially for Microsoft users. Bigger, more complex Microsoft users often use three to five different ISVs, Hedin notes. Now, the company’s offering enables customers to use one solution to integrate Axtension and SignUp Software. Autonomous Finance (10:05) SignUp has been working on low-touch, autonomous finance for a while. It’s been set up with strict parameters. The system helps automate financial processes, such as processing invoices from suppliers. Gradually, the level of automation will increase as the system is used, reducing the need for hands-on processing. Community Summit North America (13:13) SignUp Software will be at Community Summit North America, which takes place on October 13-17 in San Antonio, Texas. “I think it’s the greatest event when we get the combination of Microsoft and customers, partners and product suppliers,” Hedin says. He encourages attendees to “mix and mingle across those borders…and have fun.” Attendees can find Hedin and the SignUp Software team at Booth #1133. They are looking forward to chatting about the latest innovations from SignUp Software — including AI, e-invoicing, and more — and getting input from the customers.…

Cloud Wars Live with Bob Evans

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SignUp Software Insights on the Trend Toward E-Invoicing and Continuous Transaction Controls 19:56

23 weeks پیش19:56

19:56

Highlights The Significance of E-Invoicing for Modern Business (00:50) Hedin describes e-invoicing as an evolution toward an easier, more standardized way to exchange information. It can include all the documents needed during the procure-to-pay process. Electronic invoicing differs from traditional digital invoicing. E-invoicing started with a point-to-point connection. With e-invoicing, everything comes pre-validated because the invoice has to comply with certain formats, standards, and machines, such as ERP systems. Continuous Transaction Controls (03:50) Hedin provides a breakdown of the shift toward continuous transaction controls (CTC) and its benefits. CTC involves invoice data being transmitted to tax authorities in real time. He notes that governments getting more tax money is the biggest benefit; this is a main driving force behind the trend toward CTC. “It’s a fantastic driving force that will not stop this steam train that started rolling,” Hedin says. This also introduces the business-to-government flow. Different countries can also have different country conditions. For instance, in some countries, before sending invoices, it has to be approved. Navarro acknowledges that this is an ongoing, evolving process. E-Invoicing Compliance Mandates (07:57) Hedin and Navarro share a few pieces of advice for how businesses can ensure they comply with e-invoicing mandates: Where is your business based and running? Organizations must have a very clear map this. Larger companies may have different subsidiaries with different legal backgrounds; business leaders must be aware of all of them. Where are you sending the invoice? There may be additional requirements to comply with depending on where the invoice is being sent. Find a partner that knows the legal frameworks of all the countries you work with. It’s vital to stay up-to-date with the mandates in the countries of your customers and partners. While there may be challenges and growing pains with this, it will be helpful in the long run. Looking Ahead (15:36) Currently, there are a little over 50 countries that have government mandates. The expectation is that it will be well over 100 countries in five years from now. This is going fast and all the governments will want to jump on this bandwagon, Hedin notes. Navarro suggests that one day, “the tax office will be just another business party.” While businesses will have to invoice customers and inform their tax authority, in the end, it will save time with tax return processes. “Take the tax authority as a business party, and the CTC is going to help in that direction.”…

Cloud Wars Live with Bob Evans

1
Cloud Wars CEO of the Year Is Google Cloud's Thomas Kurian | Cloud Wars Live 39:26

24 weeks پیش39:26

39:26

Google Cloud's Innovation and Growth The Big Themes: Google Cloud's record growth and market positioning: In 2024, Google Cloud experienced five consecutive quarters of accelerating growth, including a remarkable 35% growth in Q3, up from 29% in Q2. Kurian attributes this success to the company’s ability to listen to customers, innovate with products that meet their evolving needs, and strategically invest in a strong go-to-market organization. AI cost reduction and efficiency: Kurian comments on Google Cloud's efforts to significantly reduce the cost of AI models. Through improved software stack capabilities and optimizations, Google has decreased the cost of AI by more than 10x in just six months. Reducing latency, improving response accuracy, and utilizing distillation (e.g., making models run on smaller devices like phones) have contributed to lowering operational costs while increasing model efficiency. This approach has resulted in a 15-17x growth in model usage in just five months. The evolving role of cloud in business transformation : Kurian notes a fundamental shift in how businesses view cloud computing. Initially seen as a way to reduce costs, cloud is now seen as a tool for driving business transformation. AI, analytics, and security capabilities are helping organizations speed up decision-making, optimize logistics, and gain competitive advantages. Kurian believes that the next wave of cloud adoption will focus more on enabling new business models, products, and markets rather than just reducing IT costs. The Big Quote: “We tend to look ahead by listening to customers and understanding their needs, and create in a disciplined way, new product offerings. If you look a the last five years, we've introduced enough steady cadence. First, we started with infrastructure, then we added databases to it. We used our strength with BigQuery to build out an analytics portfolio. We were one of the earliest to say . . . we should not only provide [customers] a secure cloud, but we should also build a security product portfolio. Every one of those has driven diversification of our revenue stream."…

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