با برنامه Player FM !
Empathy in a Post-Pandemic Workplace with Heather McGowan
Manage episode 365535636 series 2930709
Welcome to the What's Next! Podcast with Tiffani Bova.
This week I’m thrilled to bring you an episode of What’s Next! Podcast with a leading voice on the Future of Work, Heather McGowan.
Heather’s groundbreaking approach to learning has made employees more fulfilled and innovative, leaders more potent and empathetic, and businesses more effective at reaching their goals in a rapidly evolving market.
Her new book is called The Empathy Advantage, which she wrote with her coauthor, Kris Shipley.
THIS EPISODE IS PERFECT FOR… anybody who wants to lead with empathy and infuse it into their culture.
TODAY’S MAIN MESSAGE… during the pandemic, we saw a natural rise in empathy in professional settings - we were compassionate, we checked in on each other, we were human - and it worked. We sustained strong performance and economic growth, only seeing a decline in the post-pandemic quarters. Heather digs into what exactly we tapped into during the pandemic and explains why we need to bring that type of empathy back.
WHAT I LOVE MOST… the reminder to show empathy toward the leaders we’re expecting it from. Many of them were brought up in a very different environment than the one in which we're asking them to lead and they were rewarded for behaviors that we're now punishing.
Running Time: 28:21
Find Tiffani on Social:
Find Heather Online:
Heather’s Book:
252 قسمت
Manage episode 365535636 series 2930709
Welcome to the What's Next! Podcast with Tiffani Bova.
This week I’m thrilled to bring you an episode of What’s Next! Podcast with a leading voice on the Future of Work, Heather McGowan.
Heather’s groundbreaking approach to learning has made employees more fulfilled and innovative, leaders more potent and empathetic, and businesses more effective at reaching their goals in a rapidly evolving market.
Her new book is called The Empathy Advantage, which she wrote with her coauthor, Kris Shipley.
THIS EPISODE IS PERFECT FOR… anybody who wants to lead with empathy and infuse it into their culture.
TODAY’S MAIN MESSAGE… during the pandemic, we saw a natural rise in empathy in professional settings - we were compassionate, we checked in on each other, we were human - and it worked. We sustained strong performance and economic growth, only seeing a decline in the post-pandemic quarters. Heather digs into what exactly we tapped into during the pandemic and explains why we need to bring that type of empathy back.
WHAT I LOVE MOST… the reminder to show empathy toward the leaders we’re expecting it from. Many of them were brought up in a very different environment than the one in which we're asking them to lead and they were rewarded for behaviors that we're now punishing.
Running Time: 28:21
Find Tiffani on Social:
Find Heather Online:
Heather’s Book:
252 قسمت
Tous les épisodes
×به Player FM خوش آمدید!
Player FM در سراسر وب را برای یافتن پادکست های با کیفیت اسکن می کند تا همین الان لذت ببرید. این بهترین برنامه ی پادکست است که در اندروید، آیفون و وب کار می کند. ثبت نام کنید تا اشتراک های شما در بین دستگاه های مختلف همگام سازی شود.