What If Loyalty Is About Building Trust, Not Accumulating Points? An Interview with Justin Huckins

What If? So What?

In this episode, Jim and Kim talk with Justin Huckins, director of strategy and innovation at Perficient, about how brands can maintain customer loyalty. Are there new ways to celebrate your customers that you haven’t thought of before? Tune into this week’s episode to learn more about aligning your company’s business with customer values.

Connect with Justin Huckins

Connect with our hosts Jim Hertzfeld, Principal and Chief Strategist at Perficient, and Kim Williams-Czopek, Perficient’s GM of global commerce.

Thank you for listening!

You can also watch the episode: https://www.youtube.com/@perficient/podcasts

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