PRs Are Like Trouble Tickets

Voice of the DBA

I've spent quite a bit of my career as a DBA/sysadmin/Operations person. However, I've had my share of development positions as well. As I work with customers who look to mature their database development to be more like other software development, I've noticed that PRs sometimes don't get handled as smoothly as we might like. In some sense, they are like help desk trouble tickets that never get closed.

One of the first things I caution people about is specifying specific reviewers, especially DBAs. There are often DBAs who are the gatekeepers for code, but if we require them to be the only ones to review code before a CI or test process, we really slow things down. This often happens in smaller environments where one DBA wants to avoid anything impacting their job. They want to review everything before it commits.

Read the rest of PRs Are Like Trouble Tickets