#078: Mastering Clinic Financials: A Key to Stronger Teams and Better Care with Dr. Glenn Robinson

Vet Med Wellness + Leadership

Dr. Glenn Robinson is a clinical coach and consultant who supports veterinary leaders, especially with clinic finances. Often, leaders are hesitant to discuss money, but finances play a crucial role in supporting your staff. Whether you’re experiencing a downturn in clients, facing equipment expenses, or looking to give your team a raise, being open and candid about clinic financials can help leaders put a plan in place to use money as the TOOL that it is.

Debunking Myths and Red Flags in Clinic Financials:

• Money is a dirty word: The biggest mistake is avoiding conversations about finances—especially about setting goals.
• Working harder = more money: Initially, yes, but over time it can lead to burnout and create other problems that may actually result in financial loss.
• Increasing prices, seeing more pets, and keeping costs low: These three common “levers” aren’t the real answer. Understanding clinic financials is more nuanced than that.

Finances aren’t just a leadership issue. When you get everyone involved in the financial goals, you can motivate the team to buy in and take ownership of the clinic's success. Dr. Glenn shares excellent examples of how to provide thorough, thoughtful care while compensating for lost revenue. It’s a win for both the client and the clinic—better care almost always correlates with better financials.

What’s Inside:

• How can clinic leaders get there team involved in clinic financials?
• How clinic finances impact your staff and clients.
• 3 “Myths” about clinic financials.
• Why better care equals better financials.

Mentioned In This Episode:
Southwest Veterinary Solutions
Dr. Glenn Robinson on LinkedIn
Full Circle Lab
Crystal Stokes on LinkedIn