با برنامه Player FM !
635 Kaseya's Nadir Merchant - Cooper, Copilot and More
Manage episode 418779021 series 3297061
Nadir explains that his primary focus is understanding customer needs and ensuring that Kaseya's product roadmaps address those needs. He emphasizes the importance of building a cohesive ecosystem where different modules work together seamlessly.
One of Nadir's key initiatives is the IT Glue Copilot, which leverages AI to automate documentation management tasks. This includes creating, curating, and making documentation more accessible to users. The Copilot suggests related items based on machine learning algorithms trained on individual customer data.
Nadir stresses that Kaseya is taking a judicious approach to AI integration, focusing on delivering tangible outcomes rather than simply slapping an "AI" label on existing features. He highlights the importance of building a culture around documentation within organizations.
Key Takeaways:
- Kaseya is integrating AI to enhance documentation management and accessibility.
- The IT Glue Copilot suggests related items based on machine learning algorithms.
- Kaseya's approach to AI is focused on delivering tangible outcomes for customers.
- Building a culture around documentation is crucial for effective knowledge sharing.
Links from the show:
IT Glue Copilot: https://www.itglue.com/copilot/
=== Show Information
Website: https://www.itbusinesspodcast.com/
Host: Marvin Bee
Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
Become a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?
One-Time Donation: https://www.buymeacoffee.com/unclemarv
=== Music:
Song: Upbeat & Fun Sports Rock Logo
Author: AlexanderRufire
License Code: 7X9F52DNML - Date: January 1st, 2024
286 قسمت
Manage episode 418779021 series 3297061
Nadir explains that his primary focus is understanding customer needs and ensuring that Kaseya's product roadmaps address those needs. He emphasizes the importance of building a cohesive ecosystem where different modules work together seamlessly.
One of Nadir's key initiatives is the IT Glue Copilot, which leverages AI to automate documentation management tasks. This includes creating, curating, and making documentation more accessible to users. The Copilot suggests related items based on machine learning algorithms trained on individual customer data.
Nadir stresses that Kaseya is taking a judicious approach to AI integration, focusing on delivering tangible outcomes rather than simply slapping an "AI" label on existing features. He highlights the importance of building a culture around documentation within organizations.
Key Takeaways:
- Kaseya is integrating AI to enhance documentation management and accessibility.
- The IT Glue Copilot suggests related items based on machine learning algorithms.
- Kaseya's approach to AI is focused on delivering tangible outcomes for customers.
- Building a culture around documentation is crucial for effective knowledge sharing.
Links from the show:
IT Glue Copilot: https://www.itglue.com/copilot/
=== Show Information
Website: https://www.itbusinesspodcast.com/
Host: Marvin Bee
Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
Become a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?
One-Time Donation: https://www.buymeacoffee.com/unclemarv
=== Music:
Song: Upbeat & Fun Sports Rock Logo
Author: AlexanderRufire
License Code: 7X9F52DNML - Date: January 1st, 2024
286 قسمت
Усі епізоди
×به Player FM خوش آمدید!
Player FM در سراسر وب را برای یافتن پادکست های با کیفیت اسکن می کند تا همین الان لذت ببرید. این بهترین برنامه ی پادکست است که در اندروید، آیفون و وب کار می کند. ثبت نام کنید تا اشتراک های شما در بین دستگاه های مختلف همگام سازی شود.