The Cultural Negotiator

Troubleshooting Agile

We welcome a guest today - Mark Davis, the Cultural Negotiator. He uses a "cultural intelligence framework" to suggest how one might approach difficult negotiations with customers and team members, in a way that is sensitive to their values and capabilities. SHOW LINKS: - Mark Davis: https://www.linkedin.com/in/theculturalnegotiator/ and https://culturalq.com - Cultural intelligence: https://en.wikipedia.org/wiki/Cultural_intelligence and https://en.wikipedia.org/wiki/Intercultural_competence - The OODA loop: https://en.wikipedia.org/wiki/OODA_loop Episode transcript: https://www.conversationaltransformation.com/posts/cultural-negotiator/ *** Our new book, Agile Conversations, will be out in May 2020! See https://conversationaltransformation.com where you can pre-order and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at [email protected]