HubSpot Update: Draggable Chat Widget

The Update Algorithm By Sidekick Strategies

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#712: Compounding returns on your marketing campaigns with Chris O'Neill, GrowthLoop 31:22

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If your marketing grew like a dividend-reinvestment plan, would you still let a quarterly target dictate every decision? Agility requires stacking returning gains faster than the market changes—think compound interest, but for marketing campaigns. Today we’re going to talk about the Compound Marketing Engine, agentic AI, and why “data-driven” still needs greater adoption among leaders. To help me discuss this topic, I’d like to welcome Chris O'Neill, CEO of GrowthLoop. About Chris O'Neill Chris O’Neill is CEO of GrowthLoop and a board director at Gap Inc. (NYSE: GPS). His 25+ year career includes leadership roles at Google Canada, Evernote, and Xero, and board experience at Tim Hortons. As an advisor and investor, his portfolio includes Koho, Plus AI, and Neeva (acquired by Snowflake). Chris lives in Northern California with his wife, two children, and their dog Teddy. Chris O'Neill on LinkedIn: https://www.linkedin.com/in/croneill/ Resources GrowthLoop: https://www.growthloop.com https://www.growthloop.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 " Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

حدود یک سال پیش 6:23

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Briefing Doc: Draggable Chat Widget Feature Update

Date: November 12, 2024

Source: Product Update - Connected Email | Inbox

Subject: Draggable Chat Widget Feature Release

Overview:

This product update introduces a new feature that allows website visitors to drag the chat widget to any location on the screen. This addresses a previous issue where the fixed position of the widget could potentially obscure important website content.

Key Highlights:

User benefit: Enhances user experience by providing flexibility and preventing the chat widget from obstructing crucial information or controls on the website.
Functionality: Website visitors can easily drag the chat widget by clicking on the designated dragger (a series of 10 dots) located beside the chat launcher icon.
Admin control: Administrators have full control over this feature and can enable or disable it through a dedicated toggle in the platform's settings. This toggle is found in "Settings > Inbox & Help Desk > Help Desk (or Inboxes) > Chat > Web Chat > Configure".
Scope: The draggable functionality is currently limited to web-based chatflows and does not extend to mobile app experiences.
Availability: This feature is available to users across various subscription tiers including CMS Enterprise, CMS Pro, Marketing Enterprise, Marketing Pro, Sales Enterprise, Sales Pro, Service Enterprise, and Service Pro.

Importance:

This update directly addresses a potential usability concern raised by customers, as stated in the source: "The fixed position of the chat widget poses the risk of covering up essential information and controls on customers' websites." By allowing users to reposition the chat widget, this feature promotes a more seamless and user-friendly browsing experience.

Potential Impact:

Improved customer satisfaction: The increased flexibility offered by the draggable widget can lead to higher customer satisfaction by eliminating a source of frustration.
Increased engagement: A more accessible and less intrusive chat widget may encourage users to engage with customer support more readily.

Next Steps:

Communicate this feature update to all relevant stakeholders.
Update user documentation and help materials to reflect this new functionality.
Monitor user feedback and engagement with the draggable chat widget to assess its impact and identify any potential areas for improvement.

47 قسمت

#Tech #Business #Marketing #George B. Thomas #Sidekick Strategies

HubSpot Update: Draggable Chat Widget

The Update Algorithm By Sidekick Strategies

published حدود یک سال پیش

اشتراک گذاری

MP3•خانه قسمت

Briefing Doc: Draggable Chat Widget Feature Update

Date: November 12, 2024

Source: Product Update - Connected Email | Inbox

Subject: Draggable Chat Widget Feature Release

Overview:

Key Highlights:

User benefit: Enhances user experience by providing flexibility and preventing the chat widget from obstructing crucial information or controls on the website.
Functionality: Website visitors can easily drag the chat widget by clicking on the designated dragger (a series of 10 dots) located beside the chat launcher icon.
Admin control: Administrators have full control over this feature and can enable or disable it through a dedicated toggle in the platform's settings. This toggle is found in "Settings > Inbox & Help Desk > Help Desk (or Inboxes) > Chat > Web Chat > Configure".
Scope: The draggable functionality is currently limited to web-based chatflows and does not extend to mobile app experiences.
Availability: This feature is available to users across various subscription tiers including CMS Enterprise, CMS Pro, Marketing Enterprise, Marketing Pro, Sales Enterprise, Sales Pro, Service Enterprise, and Service Pro.

Importance:

Potential Impact:

Improved customer satisfaction: The increased flexibility offered by the draggable widget can lead to higher customer satisfaction by eliminating a source of frustration.
Increased engagement: A more accessible and less intrusive chat widget may encourage users to engage with customer support more readily.

Next Steps:

Communicate this feature update to all relevant stakeholders.
Update user documentation and help materials to reflect this new functionality.
Monitor user feedback and engagement with the draggable chat widget to assess its impact and identify any potential areas for improvement.

47 قسمت

#Tech #Business #Marketing #George B. Thomas #Sidekick Strategies

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43 weeks پیش6:10

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HubSpot Meeting Rotations Update Source: HubSpot Product Update, October 7, 2024 Topic: New Meeting Rotations Feature for Scheduling Pages Key Themes: Improved Round Robin Scheduling: This update introduces Meeting Rotations, providing more control and flexibility over round robin scheduling in HubSpot. Automation and Efficiency: Meeting Rotations automate member updates and streamline scheduling page management, saving time and reducing manual effort. Fair and Strategic Meeting Distribution: The update enables even distribution of meetings amongst team members or weighted distribution based on specific criteria, ensuring fairness and allowing for strategic assignment. Most Important Ideas/Facts: Meeting Rotation Functionality: Users can create Meeting Rotations by navigating to Settings > Tools > Meetings > Meeting Rotations. Dynamic Membership: Rotations can be populated based on teams or groups of individuals. Any changes made to the team or group automatically update the rotation. Distribution Logic: Users can choose between even distribution of meetings or a weighted distribution. This allows for assigning different meeting loads based on factors like experience level or performance. Scheduling Page Integration: Meeting Rotations are integrated with scheduling pages. When a visitor accesses the page, they will only see the availability of the next rep in the rotation, determined by the chosen distribution logic. Automated Updates: Changes made to a Meeting Rotation automatically reflect on all scheduling pages using that rotation. User Requirements: To be booked through a scheduling page's meeting rotation, reps must have: Calendar connected to HubSpot Scheduling pages turned on Sales Hub Pro+ seat "Available" toggle turned on in the Meeting Rotation settings. Key Quotes: "Instead of prioritizing showing the most availability on a scheduling page before assigning a meeting, round robin scheduling pages will now offer the option of distributing the meeting assignments evenly between rotation members or assigning meetings based on a weighted rotation." "This way, teams can choose to give onboarding reps fewer meetings, assign the most meetings to the best sales reps, or give every rep an equal number of meetings." "Using a meeting rotation to populate your scheduling page members can save time. Round-robin members can be populated based on a team or a group of individuals through a meeting rotation. When any changes are made to the Meeting Rotation, those changes are reflected in all scheduling pages that use that meeting rotation." Target Audience: This update is relevant to HubSpot users in Sales Pro, Sales Enterprise, Service Pro, and Service Enterprise tiers who utilize scheduling pages and round-robin meeting distribution.…

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