Ep. 80 - A Deep Dive into the State of the Professional Services Industry w/ John Ragsdale

The Professional Services Pursuit

In this insightful episode of the Professional Services Pursuit podcast, host Brent welcomes back John Ragsdale, Distinguished Researcher, Vice President of Technology Ecosystems at TSIA. The conversation dives deep into the key findings from Kantata's State of the Professional Services Industry Report and TSIA's 2024 Technology Survey. Join them as they geek out over some insightful new data and discuss the top trends happening in professional services.

Key topics discussed include:

• Survey insights and market optimism
• The challenges with legacy PSA tools
• The importance of data quality and integration for AI implementation
• The need for better forecasting tools to manage demand and resource allocation
• The shift from a launch and leave mentality to client retention and satisfaction

Explore the full State of the Professional Services Industry Report now and visit TSIA Featured Insights to become a member and access all of the amazing content that they have available.

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