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How to Scale a Membership Program to 365 Members in Just One Year
Manage episode 454852515 series 3030628
محتوای ارائه شده توسط The Navigating Dental Insurance Podcast. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط The Navigating Dental Insurance Podcast یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
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Summary:
In this episode of The Automatic Patient Podcast, host Jordon Comstock chats with Gina Kiner, Office Manager at Pioneer Valley Dental Arts, about her incredible success in growing their patient membership program to 365 active members in just one year. Gina shares her strategic insights, emphasizing the power of empowering clinical teams to promote the membership program alongside the admin staff. Together, they discuss the importance of patient experience, the role of membership plans in reducing financial barriers, and how effective communication fosters trust and treatment acceptance.
Key highlights include:
- How integrating clinical teams into the financial discussion boosts program adoption.
- The importance of creating seamless patient experiences and building trust.
- Specific strategies used to educate both uninsured and insured patients about the membership program.
- The overwhelmingly positive feedback from members and how it fuels continuous improvement.
- The significant advantages of membership plans over PPOs, including increased treatment acceptance rates and simplified processes.
Whether you're looking to enhance patient care, boost recurring revenue, or learn actionable tips for scaling a membership program, this episode offers invaluable advice from a practice that's successfully done it.How to Scale a Membership Program to 365 Members in Just One Year
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