MSMR 002 - Custom Solutions for Changing Times w/ CBS Northstar's Jeremy Julian

The Morning Sam, Morning Ralph Podcast

In this episode of the MSMR podcast, host Michael Beck and his team, including Paul Molinari and Chad Horn, interview Jeremy Julian, Chief Revenue Officer at Custom Business Solutions and host of the Restaurant Technology Guys podcast. Jeremy discusses his long tenure in the restaurant and tech industry, the evolution of point-of-sale (POS) systems, and the importance of custom business solutions that cater to the unique needs of each restaurant.
Key topics include the pros and cons of custom versus off-the-shelf POS systems, integration and configuration challenges, the impact of regulatory requirements, and strategies for increasing efficiency and reducing costs within restaurant operations. Jeremy also emphasizes the importance of strong customer relationships and understanding individual business problems to provide tailored technological solutions. The discussion highlights the significance of data utilization and analytics in enhancing operational performance and customer experiences, as well as the need for adaptability and innovation in the rapidly changing restaurant industry.
Additionally, Jeremy shares personal insights into his podcasting journey and emphasizes the importance of giving back to the industry. The episode concludes with the hosts and guest reflecting on the future of restaurant technology and the significance of partnerships and customer-centric solutions.
Show links:
https://popcorngtm.com
https://restauranttechnologyguys.com
https://cbsnorthstar.com