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Rebuilding Business with Kevin Gaskell - Part 2 - #4
Manage episode 277426604 series 2822874
محتوای ارائه شده توسط Lily Newman. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط Lily Newman یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
It's the next episode of our rebuilding business series of interviews with serial entrepreneur and global adventurer Kevin Gaskell.
Today Kevin draws on his experience of re-building Porsche's failing reputation from being the worst brand to the best brand for customer service in the UK. He says it's not about selling cars or widgets or houses or professional services, you are selling an experience and, aligning your staff behind a vision of what exceptional looks like, is critical.
We hope you enjoy this series of interviews and that they give you some food for thought to help you on your own leadership journey.
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