Money20/20 Live: Breaking Barriers in Banking: Amdocs' Approach to Personalized Services at Money20/20 EU

The MoneyPot

What if banks could cater to your entire family's needs with the same precision and care they offer individual clients? This episode of The MoneyPot promises to reveal just that as we bring you an enlightening conversation with Eyal Gilad from Amdocs. Discover how Amdocs, originally rooted in telecommunications, has made a groundbreaking leap into financial services, with a new focus on family banking. Eyal shares the secrets behind their success, including leveraging their cutting-edge charging capabilities to revolutionize customer segmentation and create personalized banking experiences for multi-generational households. You'll learn how these innovative strategies are not only breaking traditional banking barriers but also significantly enhancing customer loyalty.
In this packed episode, we also broaden our horizon to explore the latest trends and challenges in the banking industry. We'll delve into financial literacy initiatives and certification processes that different banks are implementing across the globe, from Canada and Europe to the Philippines. Our guest, Eyal, sheds light on exciting projects and the cultural and regulatory hurdles they face. Plus, get an insider's view on how Amdocs is investing in no-code and low-code solutions to empower business departments to swiftly launch new products, bypassing the heavy reliance on IT. We wrap up by discussing the integration of legacy technology with modern solutions to boost efficiency and drive innovation in the banking sector. This is a must-listen episode for anyone interested in the future of family banking and beyond!

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1. Money20/20 Live: Breaking Barriers in Banking: Amdocs' Approach to Personalized Services at Money20/20 EU (00:00:00)

2. Amdoc's Shift to Family Banking (00:00:05)

3. Innovative Strategies in Banking Industry (00:09:29)