How The CEO of 16,000 Person Quad, Creates Genuine Human Connections & Leads With Vulnerability

The Future Of Work With Jacob Morgan

Today's conversation is with Joel Quadracci, CEO of Quad Graphics. Quad is a commercial printing company which offers marketing strategy and management services, based in Sussex, Wisconsin and has approximately 16,000 employees'. Joel shares the importance of authenticity and "being real" in leadership, arguing that vulnerability should not be seen as a weakness but rather as a sign of genuine human connection. He also shares his journey of leading a company that grew from a printing business to a multifaceted agency, and the challenges he faced along the way, including the sudden passing of his father. Joel underscores the significance of inclusive decision-making and the emotional toll that comes with making tough decisions. He also discusses his personal approach to vulnerability, which involves being open to criticism and maintaining a sense of humor.

Today's episodes teaches us by embracing vulnerability, leaders can foster a culture of trust, openness, and inclusivity, which can ultimately lead to more resilient and successful organizations. Quadracci's journey shows the importance of being true to oneself, even in the face of adversity, and the power of a genuine human connection in the realm of leadership.

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