Breakthroughs and Predictions from The Hospitality Show 2024

The dojo.live show / Interviews with Visionaries Shaping Travel Tech

In this dojo.live episode, hospitality experts Scott Pusillo, Josh Graham, and Shridhar Padmanabhan help hospitality organizations adapt for the future with the latest solutions, actionable advice, and inspirational stories from The Hospitality Show 2024, discussing:

• Defining and driving ‘impact’ and ‘innovation’ in hospitality
• Game-changing tech trends and innovations shaping the industry
• Predictions for the future of hospitality technology
• Building stability and resilience in hospitality organizations

VP & Head of Sales & Account Management – North America @ Sabre Corporation

Personal LinkedIn: https://www.linkedin.com/in/scottpusillo/
Company LinkedIn: www.linkedin.com/showcase/sabre-hospitality/
Company URL: www.sabrehospitality.com/

Scott Pusillo, CRME, spent more than 18 years in the hospitality industry, including senior leadership roles in revenue management, distribution, and sales with leading global hotel brands. Scott currently leads the North America sales & account management teams at Sabre Hospitality. He lends his industry experience to help deliver the next generation of hospitality technology solutions to a hotelier community excited to step into the next decade of revenue and distribution.

Head of Market Development, North America @ Cloubeds

Personal LinkedIn: https://www.linkedin.com/in/grahamjosh/
Company LinkedIn: https://www.linkedin.com/company/cloudbeds/
Company URL: https://www.cloudbeds.com/

After taking a gamble on a hotel job (literally, it was at a casino), Josh Graham spent 10 years in hotel operations at branded and independent hotels in Washington, DC, before transitioning to hospitality technology at TravelClick. Over 13 years, he held a number of senior sales, marketing, and go-to-market roles, working with CRS, Business Intelligence, and e-commerce/digital marketing. In his final role, he served as Regional VP for their guest management/CRM product.

Following TravelClick’s acquisition by Amadeus in 2018, Josh joined Revenue Analytics in 2020 to help launch their RMS solution, N2Pricing. After roles at Salesforce in their Travel and Hospitality unit, and FLYR for Hospitality, Josh found his home at Cloudbeds. As Head of Market Development for North America, he drives market awareness and introduces Cloudbeds to new hotelier segments.

When not on the road, Josh lives in the DC suburbs and clings to the notion that he is still punk AF while always having antacids and ibuprofen handy to offset spicy food and working out. He enjoys live music and attempts to stay relevant by taking his kids to concerts, despite occasionally questionable musical choices.

SME in Travel @ Encora Inc. [LinkedIn]

Shridhar is known for his empathetic approach and close partnerships with clients and stakeholders, effectively solving complex problems at scale. His strong background in sales and business development within the Travel & Hospitality sector enables him to drive innovation and achieve strategic outcomes. This extensive experience also makes him an excellent co-host, capable of asking solid questions and fostering engaging discussions.

Scott PusilloJosh GrahamShridhar Padmanabhan