Ep. 17 - Unboxing Walmart's Omnichannel Strategy - with Dallas Counts

The Doing Business in Bentonville Podcast

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Wondering how to succeed in the ever-evolving retail landscape? Get the inside track as we sit down with Dallas Counts, who attended the exclusive Walmart Seller Summit in Las Vegas. Dallas will be peeling back the curtain on Walmart's mission to lower costs and deliver what customers want. Hear firsthand about the retailer's transformation into a formidable Omnichannel retailer under the stewardship of John Furner, with a laser focus on enhancing customer experience.
Prepare to be fascinated as we delve into Walmart's new offerings - from their redesigned homepage, to the capacity to target customers and personalize products. Dallas will also be sharing his insights on the leveraging potential of Walmart Connect's new tools, the impact of the new fulfillment centers, and the automation efficiency. Above all, learn about the opportunities this retail giant's customer-centric approach is creating for marketplace sellers and brick-and-mortar suppliers. Don't miss this chance to understand how to adapt and thrive in this new retail phenomena, where the customer emerges as the ultimate winner.

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1. Ep. 17 - Unboxing Walmart's Omnichannel Strategy - with Dallas Counts (00:00:00)

2. Walmart's Inaugural Seller Summit (00:00:06)

3. Walmart's Expansion and New Offerings (00:11:02)

4. Walmart's Customer Focus and Seller Opportunities (00:15:25)