))
Artificial Superpowers | Lihong Hicken | Ep. 83
Manage episode 436298337 series 3577614
محتوای ارائه شده توسط Lifetime Value Media. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط Lifetime Value Media یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
Theysaid CEO Lihong Hicken has a vision for how AI can support the customer success profession.
Subscribe to our (not so serious) industry newsletter!
https://www.lifetimevalue.link/subscribe
⏱️ Timestamps:
00:00:00 - A bold analogy
00:00:22 - Introductions and some voice cracking
00:01:23 - AI in customer success
00:02:37 - From long onboarding to three clicks
00:03:26 - Rob dives into incentives and product
00:05:03 - Breaking down silos between CS and product
00:06:21 - JP on automation and simplicity in onboarding
00:07:55 - The future of AI in enterprise customer success
00:09:20 - AI as a CSM’s supercharged assistant
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Lihong Hicken:
Lihong's LinkedIn: https://www.linkedin.com/in/lihonghicken/
Mentioned in this episode:
And go listen to We F*cked Up So You Don't Have To with Stino and Melanie on the Lifetime Value Media Network, wherever you found this show!
100 قسمت
اشتراک گذاری
