#103 Using Shopify Flow To Streamline Operations Of Shopify Plus Merchants | Gavin Ballard

The Commerce Hero Show

In this episode, I get a chance to sit down with Gavin Ballard, the CEO of Disco Labs. Gavin works exclusively with Shopify Plus stores doing backend development and integration work. He's done some really interesting work in the past, including building subscriptions in the native Shopify checkout 2 years ago before any of the recent APIs were released using a custom payment gateway. One of the tools that he uses frequently is Shopify Flow. In this episode, we dive into some use cases for Shopify Flow that any Shopify Plus stores can use. Some of the use cases that we look at are: - Low Stock Notification - Auto-Capture Low Risk Orders: Leave higher risk orders uncaptured to reduce chargeback risk - Flag Special Orders: Identify special orders (eg expedited shipping) and tag those orders + notify warehouse - Basic Loyalty System: Detect customer spend after order and apply a loyalty tag - More Advanced Loyalty System (demonstrates Flow connection with custom app) - Send payment reminder if Net 30 order not paid on time (requires Trickle) - Pay Deposit for Item, Add Balance and Send Invoice (requires Trickle): Neat little implementation using Shopify's new order editing functionality You can find Gavin on Twitter: https://twitter.com/gavinballard