Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…
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محتوای ارائه شده توسط Jeff Humphreys. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط Jeff Humphreys یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
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Christine Dagenais: Redefining Leadership with AUTHENTICITY and CURIOSITY
Manage episode 448865294 series 3395081
محتوای ارائه شده توسط Jeff Humphreys. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط Jeff Humphreys یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
What does it mean to lead by being real and staying curious?
Christine Dagenais is the founder and CEO of Bright Wire Leadership. In this episode, we talk about how she went from a corporate career to building her own business, all while keeping people and purpose at the center. Christine shares how early family influences and her love of travel shaped her approach to leadership, bringing together values like authenticity and adventure.
We chat about what makes strong leadership today—things like building trust, listening well, and showing up as your true self. Christine’s perspective sheds light on the power of ‘soft skills’ that aren’t so soft when it comes to real impact. We explore how personal values drive her work and why staying grounded in who you are is key to leading well.
This conversation offers a look at leadership that feels relatable and real, especially for anyone interested in bringing more meaning into their work.
How To Connect:
Jeff Humphreys -www.jeffhumphreys.ca
Christine Dagenais - www.christinedagenais.com
Podcast Location - www.modelmilk.ca
Podcast Production - www.shortlinecreative.com
173 قسمت
اشتراک گذاریManage episode 448865294 series 3395081
محتوای ارائه شده توسط Jeff Humphreys. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط Jeff Humphreys یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
What does it mean to lead by being real and staying curious?
Christine Dagenais is the founder and CEO of Bright Wire Leadership. In this episode, we talk about how she went from a corporate career to building her own business, all while keeping people and purpose at the center. Christine shares how early family influences and her love of travel shaped her approach to leadership, bringing together values like authenticity and adventure.
We chat about what makes strong leadership today—things like building trust, listening well, and showing up as your true self. Christine’s perspective sheds light on the power of ‘soft skills’ that aren’t so soft when it comes to real impact. We explore how personal values drive her work and why staying grounded in who you are is key to leading well.
This conversation offers a look at leadership that feels relatable and real, especially for anyone interested in bringing more meaning into their work.
How To Connect:
Jeff Humphreys -www.jeffhumphreys.ca
Christine Dagenais - www.christinedagenais.com
Podcast Location - www.modelmilk.ca
Podcast Production - www.shortlinecreative.com
173 قسمت
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The Calgary Sessions with Jeff Humphreys
1 Scott Saxberg: Building Culture, Taking Risks, and Letting Go 1:17:06
1:17:06 
پخش در آینده 
پخش در آینده 
لیست ها 
پسندیدن 
دوست داشته شد1:17:06
پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شدI didn’t know Scott before this episode, but his story left a mark. He built Crescent Point from scratch, led for 18 years, and eventually stepped away. We talked about the pressure of being a young CEO, the impact of government policy on Calgary’s energy sector, and the moments where everything could’ve gone sideways. What stood out most was how much of his leadership style came from unlikely places—NHL locker rooms, family dinner tables, and quiet conversations with mentors. He built a culture where trust wasn’t just a word, and he’s still applying those lessons today as an entrepreneur, mentor, and now a published author. This one covers a lot: leadership, letting go, risk, reinvention, writing, and why culture really does matter. Especially when it’s built on friendship. How To Connect: Jeff Humphreys - https://www.jeffhumphreys.ca Scott Saxberg - https://scottsaxberg.com Podcast Location - https://www.modelmilk.ca Podcast Production - https://www.shortlinecreative.com…
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The Calgary Sessions with Jeff Humphreys
1 Kathy Macdonald: Why Saying YES to the Unknown Changes Everything 1:15:17
1:15:17 پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شد1:15:17
پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شدMost careers follow a straight path. Kathy Macdonald’s didn’t. She started as a fitness instructor, then became a police officer, then a cybercrime expert and keynote speaker. At every turn, she faced setbacks—like failing the police fitness test twice—but kept pushing forward. We talk about reinvention, resilience, and how small decisions lead to unexpected careers. Kathy shares how policing shaped her, why public speaking became her next challenge, and why most people hesitate before taking life-changing opportunities. This conversation was about adapting, pushing through failure, and recognizing the moments that shape us. How To Connect: Jeff Humphreys - https://www.jeffhumphreys.ca Kathy Macdonald - https://kathymacdonald.ca Podcast Location - https://www.modelmilk.ca Podcast Production - https://www.shortlinecreative.com…
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The Calgary Sessions with Jeff Humphreys
1 Kate Ryan: The Bold Choice That Led to an Unexpected Career in Circus 1:21:59
1:21:59 پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شد1:21:59
پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شدKate Ryan’s path wasn’t typical. Growing up in a turbulent home, she learned early how to adapt and figure things out on her own. At 16, she left, chasing something bigger than the life she knew. That decision took her across the world, where she discovered circus arts, built a career, and eventually founded her own entertainment company. We get into what it takes to carve out a creative career from nothing—the struggle, the setbacks, and the relentless work behind the highlight reel. Kate shares what it was like navigating the gig economy, competing in an industry that prioritizes hustle over stability, and learning to balance passion with sustainability. A conversation about resilience, trust, and the mindset it takes to build a life on your own terms. How To Connect: Jeff Humphreys - https://www.jeffhumphreys.ca Kate Ryan- https://www.kateryancircus.com Podcast Location - https://www.modelmilk.ca Podcast Production - https://www.shortlinecreative.com…
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The Calgary Sessions with Jeff Humphreys
1 Amy Dryer: The Reality of Being an Artist—Passion, Doubt & Persistence 1:06:11
1:06:11 پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شد1:06:11
پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شدIn Episode 157 of The Calgary Sessions, I sit down with Calgary-based artist Amy Dryer for a real conversation about the creative process, self-doubt, and building a career in art. We talk about the early experiences that shaped her, the discipline she carried over from sports, and the persistence needed to carve out space in a competitive industry. Amy shares what it’s like to balance creativity with the realities of making a living, and how she found confidence in her work over time. This episode is an honest look at the ups and downs of being an artist and what it takes to keep going. How To Connect: Jeff Humphreys - https://www.jeffhumphreys.ca Amy Dryer - http://www.fragmentsofsoul.com Podcast Location - https://www.modelmilk.ca Podcast Production - https://www.shortlinecreative.com…
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The Calgary Sessions with Jeff Humphreys
1 Alex Kingcott: How Passion Led to Unplanned Entrepreneurship 1:14:04
1:14:04 پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شد1:14:04
پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شدIn this episode of The Calgary Sessions, I sit down with Alex Kingcott, a prominent figure in Calgary's arts and public relations scene. Alex shares her journey from a theatre enthusiast to the founder of a leading PR agency, offering insights into the unexpected paths that passion can lead us down. We chat about her experiences transitioning from corporate life to entrepreneurship, the challenges of promoting live events in an evolving media landscape, and the importance of community in business growth. Alex also reflects on overcoming imposter syndrome and the significance of strategic storytelling in the arts. This conversation sheds light on the intersection of arts and business in Calgary, providing valuable perspectives for anyone interested in entrepreneurship, public relations, and the vibrant arts community. How To Connect: Jeff Humphreys - https://www.jeffhumphreys.ca Alex Kingcott - https://shareworthy.ca Podcast Location - https://www.modelmilk.ca Podcast Production - https://www.shortlinecreative.com…
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The Calgary Sessions with Jeff Humphreys
1 Musap 'Moose' Abdel: Why STRUGGLE Is the Secret to SUCCESS 1:04:59
1:04:59 پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شد1:04:59
پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شدIn this episode, I sat down with Musap 'Moose' Abde to talk about the realities of struggle, resilience, and finding purpose when life doesn’t go as planned. His story isn’t a straight line—it’s filled with setbacks, tough decisions, and moments that could’ve gone either way. We talked about what it’s like growing up between cultures, facing failure head-on, and why the hardest experiences often teach the most valuable lessons. Moose shared how he navigated everything from family challenges to starting over more than once, and how those experiences shaped his mindset around success. This isn’t a story about overnight change—it’s about the small, often uncomfortable steps it takes to figure out who you are and what really matters. How To Connect: Jeff Humphreys - https://www.jeffhumphreys.ca Moose - https://siys.ca Podcast Location - https://www.modelmilk.ca Podcast Production - https://www.shortlinecreative.com…
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The Calgary Sessions with Jeff Humphreys
1 Tim Hunter: NHL Enforcer to Coach – The Mindset Behind Success in Hockey 1:13:10
1:13:10 پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شد1:13:10
پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شدTim Hunter spent 16 seasons in the NHL, most of them with the Calgary Flames, where he made his mark as an enforcer. In this episode, we talk about what it takes to play that role, the shift from player to coach, and the lessons that stick long after the game ends. Tim shares stories from his time protecting teammates like Theo Fleury, what he learned about leadership in the locker room, and how discipline and work ethic shaped his career. We also get into what makes a team culture work and why some players succeed while others fade out. It’s an inside look at the game from a guy who’s lived it at every level. How To Connect: Jeff Humphreys - https://www.jeffhumphreys.ca Podcast Location - https://www.modelmilk.ca Podcast Production - https://www.shortlinecreative.com…
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The Calgary Sessions with Jeff Humphreys
1 Duff Gibson: The MINDSET That Turned DREAMS Into GOLD 1:44:47
1:44:47 پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شد1:44:47
پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شدDuff Gibson shares his unique journey to Olympic gold—one built on lessons learned from failure, persistence, and self-awareness. We talk about how his path through multiple sports shaped his mindset, the importance of finding the right fit, and the powerful role of mental fitness. We also dive into his thoughts on youth sports today—why early specialization is a problem, how fun drives true growth, and what parents and coaches get wrong. From balancing life as a firefighter, coach, and athlete to creating meaningful change in how we approach sport, Duff’s story offers lessons that go far beyond the podium. How To Connect: Jeff Humphreys - https://www.jeffhumphreys.ca Duff Gibson - https://www.darkhorseathletic.ca Podcast Location - https://www.modelmilk.ca Podcast Production - https://www.shortlinecreative.com…
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The Calgary Sessions with Jeff Humphreys
1 Brian Keating: The Power of Connecting with NATURE to CHANGE Your Life 1:12:48
1:12:48 پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شد1:12:48
پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شدIn this episode, I sit down with Brian Keating, a lifelong naturalist and explorer, to talk about what decades of adventures in nature can teach us about life. From birdwatching as a curious kid to leading conservation efforts at the Calgary Zoo, Brian shares fascinating stories and lessons learned along the way. We discuss the transformative power of connecting with nature, the mental clarity it provides, and why protecting intact ecosystems is more urgent than ever. Brian reflects on his experiences in the Arctic, the Rockies, and beyond, offering a unique perspective on the beauty and challenges of the wild. This conversation explores themes of personal growth, finding purpose, and how small moments—like watching a bird in your backyard—can lead to a lifetime of discovery. How To Connect: Jeff Humphreys - www.jeffhumphreys.ca Brian Keating - www.goingwild.org Podcast Location - www.modelmilk.ca Podcast Production - www.shortlinecreative.com…
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The Calgary Sessions with Jeff Humphreys
1 Alvin Law: Why ADVERSITY Can Be Your GREATEST ADVANTAGE 1:47:30
1:47:30 پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شد1:47:30
پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شدIn this episode of The Calgary Sessions, I sit down with Alvin Law, a Hall of Fame speaker whose story challenges assumptions and reshapes perspectives. Born without arms due to thalidomide, Alvin shares how he turned what many saw as a limitation into a life filled with creativity, impact, and connection. We explore his upbringing in rural Saskatchewan, where community and his foster parents instilled a mindset of independence and possibility. Alvin reflects on his journey as a musician, his passion for jazz, and the mentors who helped him thrive in unexpected ways. He talks about the pivotal role of humor, the realities of navigating a world not built for him, and his thoughts on how face-to-face interactions shape genuine human connection. Alvin’s story isn’t about overcoming—it’s about creating a life that fits you, on your own terms. Whether it’s his perspective on the history of thalidomide, his shift from radio to public speaking, or his take on staying curious and present, this conversation offers honest insights into what it means to live fully. How To Connect: Jeff Humphreys - www.jeffhumphreys.ca Alvin Law - www.alvinlaw.com Podcast Location - www.modelmilk.ca Podcast Production - www.shortlinecreative.com…
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The Calgary Sessions with Jeff Humphreys
1 DJ Kav: The Secret to Staying Relevant in a Changing Music World 1:07:58
1:07:58 پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شد1:07:58
پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شدDJ Kav has been a name in Calgary’s music scene for decades. In this episode, we explore his journey from sneaking time on his brother’s turntables to becoming a mainstay in clubs, radio, and festivals. Kav shares how the music industry has changed, the lessons learned from old-school DJing, and the challenges of staying true to himself in a world of constant shifts. We get into what it means to make a living doing what you love, balancing creative passions with life’s responsibilities, and navigating the highs and lows of a career that’s as unpredictable as it is rewarding. From the revival of old-school jams to the evolution of DJ culture, this conversation dives deep into the realities behind the music. If you’re curious about the intersection of passion, persistence, and adaptability in the music world, this episode is for you. How To Connect: Jeff Humphreys - www.jeffhumphreys.ca DJ Kav - www.djkav.com Podcast Location - www.modelmilk.ca Podcast Production - www.shortlinecreative.com…
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The Calgary Sessions with Jeff Humphreys
1 Roni Zaide: From CHILDHOOD Kitchens to LIFE-CHANGING Journeys 1:20:11
1:20:11 پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شد1:20:11
پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شدHow do food, family, and intuition shape the life you choose to live? Roni Zaide is a food storyteller. Her journey begins in small-town Israel, where family meals and childhood experiments in the kitchen sparked her love of cooking. From there, life took her across the globe — to Philadelphia, Mexico, Calgary, and places in between — following her gut and finding her own path. In this episode, we talk about how food became her love language, why intuition is worth trusting, and the experiences that shaped her as a storyteller. Roni shares how growing up in a home full of food and stories influenced her life, what traveling taught her about people and herself, and how trusting her gut helped her navigate both challenges and opportunities. It’s a conversation about family, food, travel, and the lessons you learn when you decide to live life on your terms. How To Connect: Jeff Humphreys - www.jeffhumphreys.ca Roni Zaide - www.roniskitchen.com Podcast Location - www.modelmilk.ca Podcast Production - www.shortlinecreative.com…
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The Calgary Sessions with Jeff Humphreys
1 Mark Little: From TECH PASSION to ENERGY LEADERSHIP 1:25:53
1:25:53 پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شد1:25:53
پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شدWhat does it take to bridge the gap between technology, leadership, and lessons learned in unexpected places? Mark Little grew up in Calgary with a love for technology and curiosity. Early lessons from the restaurant industry shaped his approach to leadership, guiding him through roles as CEO of Suncor and now as Co-Founder of Joston. In this episode, we talk about how those early experiences laid the foundation for his success, the lessons he learned managing risk and complexity, and why connecting people across silos creates real opportunities. We also touch on Calgary’s growth, the role of curiosity in problem-solving, and the power of diverse perspectives in driving change. How To Connect: Jeff Humphreys - www.jeffhumphreys.ca Mark Little - www.jotson.com Podcast Location - www.modelmilk.ca Podcast Production - www.shortlinecreative.com…
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The Calgary Sessions with Jeff Humphreys
1 Sheila Kernan: The Beauty of Imperfection in Art 1:22:06
1:22:06 پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شد1:22:06
پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شدWhat does it mean to see the world through an artist's eyes? Sheila Kernan is a Calgary-based artist whose journey has been shaped by a creative upbringing, a love for experimentation, and a deep connection to the imperfect beauty of life. In this episode, we explore Sheila’s path from her inventive childhood to her career as a professional artist. We talk about how her mother’s resourcefulness influenced her creative spirit, the power of mentors who pushed her to embrace her potential, and the impact of travel on her artistic perspective. Sheila also shares her thoughts on failure, learning through mistakes, and why imperfections often make the most meaningful art. This is a conversation about creativity, exploration, and finding inspiration in the everyday. How To Connect: Jeff Humphreys - www.jeffhumphreys.ca Sheila Kernan - www.sheilakernan.com Podcast Location - www.modelmilk.ca Podcast Production - www.shortlinecreative.com…
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The Calgary Sessions with Jeff Humphreys
1 Eric Francis: How community and connection shape success 1:07:45
1:07:45 پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شد1:07:45
پخش در آینده پخش در آینده لیست ها پسندیدن دوست داشته شدHow do relationships shape our careers and the communities we call home? In this episode, I sit down with Eric Francis, a well-known sports columnist and analyst with Sportsnet. We talk about his journey from the Calgary Sun to Sportsnet, how his love for sports turned into a career, and the big moments that shaped his path—like covering the Olympics and Tiger Woods during his prime. Eric also shares why Calgary feels like a city of opportunity to him, the unique sense of community here, and how he’s giving back through the Eric Francis Pizza Pigout, an annual event supporting KidSport Calgary. It’s a fun mix of stories, insights, and reflections on sports, media, and the power of connection. How To Connect: Jeff Humphreys - www.jeffhumphreys.ca Eric Francis - x.com/ericfrancis Podcast Location - www.modelmilk.ca Podcast Production - www.shortlinecreative…
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