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Cyber Attack Notification - Final Lessons from Mr. Robot Season One
Manage episode 509071280 series 3332029
محتوای ارائه شده توسط W. Curtis Preston (Mr. Backup). تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط W. Curtis Preston (Mr. Backup) یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
When cyber attack notification goes wrong, companies face a disaster worse than the original breach. This episode dives deep into the critical mistakes organizations make when communicating about security incidents - and why transparency beats secrecy every time.
We examine real-world failures like LastPass and Rackspace, where poor communication strategies amplified the damage from their cyber attacks. From legal requirements in California and GDPR to the new one-hour notification rules in China, we cover what regulations demand and why going beyond compliance makes business sense.
Learn how to create effective status pages, manage customer expectations during recovery, and avoid the death-by-a-thousand-cuts approach that destroys trust. We share practical strategies for early and frequent communication that can actually strengthen customer relationships during crisis situations.
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