How Wolters Kluwer Became a Cloud-First, AI-Driven Enterprise with CIO Mark Sherwood

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

In this episode of Technovation, Peter High speaks with Mark Sherwood, Chief Information Officer at Wolters Kluwer, a €6B global professional services and software firm headquartered in the Netherlands. Mark joined as CIO in December 2024 and has helped accelerate the company’s transition from a traditional publishing business to a tech-centric organization.

Mark discusses how his global team supports the company’s AI- and cloud-first strategy, the role of business relationship managers (BRMs) in bridging tech and business, and how a strong innovation culture helps Wolters Kluwer stay ahead in the digital age. With nearly half the company’s products leveraging AI and a robust multi-cloud foundation, the firm is redefining access to expert content in legal, tax, healthcare, and finance.

Key topics include:

• Building a multi-cloud foundation for global resilience and innovation
• The evolution from a holding company to a unified operating mode
• Scaling AI across products while protecting intellectual property
• Driving cultural change through transparency, inclusion, and BRM alignment
• Balancing cutting-edge tech with ethical AI and data governance