How To Create The Best Possible Experience For Your Customers with Sarah Hatter

Subscription Entrepreneur

Our special guest on today's episode of The Subscription Entrepreneur Podcast is Sarah Hatter.Sarah is the founder and CEO of CoSupport, a business that has helped over 200 companies create excellent customer support experiences since 2011.Sarah is also the organizer of the ElevateCX conference AND the best-selling author of The Customer Support Handbook.Yep... that means she literally wrote the book on customer support.Sarah describes herself as being "spiritually passionate" about good customer support and has an immense amount of wisdom to share with you.In today's episode, Sarah and I sit down for a candid and engaging conversation about all things related to customer experience. Plus, we get deep into the joys and pains of entrepreneurship.If you're wondering how you can provide your customers with the best possible experience or want to learn how to apologize in case you slip up... you won't want to miss this episode.It was such a joy speaking with Sarah and I sincerely hope you enjoy our conversation.As always, I'm your host Eric Turnnessen and this is Episode 151 of The Subscription Entrepreneur Podcast.