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Autonomous Call Center Startup Replicant Raises $27 Million Series A - Sonic Insights
Manage episode 313072696 series 3257947
محتوای ارائه شده توسط Sonic Insights. تمام محتوای پادکست شامل قسمتها، گرافیکها و توضیحات پادکست مستقیماً توسط Sonic Insights یا شریک پلتفرم پادکست آنها آپلود و ارائه میشوند. اگر فکر میکنید شخصی بدون اجازه شما از اثر دارای حق نسخهبرداری شما استفاده میکند، میتوانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
Replicant is an autonomous contact center that creates an always on customer experience with Voice AI. They just raised a $27M Series A led by Norwest Venture partners with participation from State Farm's venture arm, Atomic, Bloomberg Beta, and Costanoa Ventures.
Insights:
- Quick history on how Replicant was incubated out of Atomic, one of the Replicant investors
- Overview of the product experience between conversing with the AI or being handed off to a human
- Look into where the fundraising capital will be put to work
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