124—Ramon Ray—Building community in a changed world

Small Biz Buzz, by Keap

Ramon Ray, the founder of SmartHustle.com, joins Small Biz Buzz to discuss how to build a community around your small business in which you can actively engage with customers and see more growth.

Ray emphasizes how important it is to bring people together and serve them value as well as provide solutions to your customers’ problems after they have come to know, like, and trust you.

“This is what community is about. I would encourage you to get people together on a video call, get people together on a phone call, get people together in a discussion group whenever you want it,” said Ray. “Community can even be an email list. Other people can't see each other per se, but I think to a degree, that in a way, is community. Humans were meant to be with humans.”

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