Episode 61: Process Optimization

ServiceNow TechBytes

In this episode, product manager Manjeet Singh talks about Process Optimization, a ServiceNow native process-mining application to help process owners and business analysts identify, streamline, and automate workflows for their enterprise. This episode covers:

• What is process optimization?
• Identifying and streamlining processes
• Evolution of the Process Optimization app
• Integrating Process Optimization with other capabilities
• Getting started with Process Optimization
• Plans for the future

For more information, see:

• Product documentation: Process Optimization
• Community forum: Process Optimization

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1. Episode 61: Process Optimization (00:00:00)

2. Marker 01 (00:00:20)