Episode 30: Quarterly Patching Program

ServiceNow TechBytes

In this episode of TechBytes, Sarah Holberg​ discusses the quarterly patching program and how you can prepare for and implement new patches every quarter.
This episode covers:
- Differences between an upgrade, patch, and hot fix
- How release notes can help with patching
- Testing on sub-production instances
- Whether you can choose only part of a patch
- How pinning is related to patching
- Patching to a newer version than your target
- The upgrade monitor
For more information on the QPP, see:

• Quarterly Patching Program Overview - YouTube
• Product Documentation: Q4 Patch Targets
• Patching Program Community
• HI Knowledge Base: Quarterly Patching Program - Customer FAQ

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