The Art of Soft Skills in Consulting - Insights with Ira Goldstein

SoftSkillsTech

In this episode, Evgeniy Kharam interviews Ira Goldstein, founder and CEO of Kernel Advisory, as part of a series connected to the upcoming book on soft skills. The discussion delves into the nuances of soft skills, exploring their definition, importance, and application in professional settings.

Key Topics Discussed:

• Defining Soft Skills

Ira provides an overview of soft skills, including emotional intelligence and empathy, and explains how these skills differ from hard skills in terms of acquisition and development.

• Importance of Soft Skills in Professional Settings

The conversation highlights the crucial role of soft skills in consulting and sales, emphasizing how they enhance communication and empathy, which are vital for client relationships and successful outcomes.

• Impact of the COVID-19 Pandemic on Soft Skills

The pandemic's influence on the development and utilization of soft skills is discussed, particularly in the context of increased virtual interactions and the challenges they present.

• Practical Advice for Improving Soft Skills

Ira offers actionable tips for honing soft skills, including regular practice, actively seeking feedback, learning from role models, and maintaining respect and preparation in professional dealings.

• Balancing Virtual and In-Person Interactions

Insights are shared on how to effectively balance virtual and in-person communications to build and sustain professional connections, with an emphasis on continuous and genuine engagement.

The episode concludes with a reflection on the importance of soft skills in today's professional landscape and a call to action for listeners to actively develop these skills to enhance their careers and personal interactions.

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