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046 - Auditing your client experience with Colleen O’Neil Philips
Manage episode 426566680 series 3573454
محتوای ارائه شده توسط Halle Heather. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط Halle Heather یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
How do you feel about your client experience? Is it consistent? Are there any areas where you might need to improve or be more efficient? Well, if you’re in need of auditing your client experience, Colleen O’Neil Philips talks through her process of auditing her client experience and goes over some of the common areas where people miss out on serving their clients.
Colleen is the founder of O'Neil Advisory. With over a decade of experience in business consulting, she specializes in helping wedding businesses thrive. More importantly, she has nearly 15 years of experience as a wedding planning business owner. Her passion lies in guiding wedding companies to success through tailored strategies and transformative changes.
Connect with colleen on Instagram, Facebook, Linkedin
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Episode Show notes: https://takeyourshotcollective.com/the-importance-of-auditing-and-improving-your-client-experience/
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