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From FOMO to AI: Customer Experience Predictions to Watch in 2025
Manage episode 457367050 series 3356751
محتوای ارائه شده توسط Lindsay Tramel-Jones. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط Lindsay Tramel-Jones یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
Customer expectations are changing, and it’s time to keep up. In this episode of More Than a Brand, we’re diving into the five most impactful CX trends for 2025. We’re talking about:
- Writing copy that’s concise, convincing, and cuts through the noise during the purchase phase.
- Balancing short-form and long-form content to create awareness and close sales.
- Saying goodbye to fake urgency and hello to smarter, more authentic pricing models.
- Leveraging AI as a powerful tool for personalization and problem-solving while keeping the human connection alive.
- Crafting retention strategies that meet customers where they are, ensuring loyalty and growth.
This episode is more than just predictions—it’s a roadmap for building stronger, smarter CX strategies. Ready to take your brand to the next level?
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