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Ideas and implementations: URBNSURF CEO Jennifer Vandekreeke
Manage episode 422807003 series 2813852
محتوای ارائه شده توسط Bryan Dickerson. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط Bryan Dickerson یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
The first thing we noticed at URBNSURF Sydney was that everyone wore a name badge. “Dude maintaining the pool” now has a name (it’s Keith by the way.) This simple customer experience measure hints at the kind of changes Jennifer Vandekreeke has in mind for Australia’s premier surf park business. In her previous roles, she drove growth for travel and leisure companies, notably Carnival Cruise Lines. Having taken the reins from Damon Tudor, we were curious to find out how Jenn’s experience making big, giant boats profitable (hint: wave pools are also just big, expensive pieces of machinery as well) parlay into the world of surf parks.
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