Ep. 513 - Elevating Leadership: Conflict Resolution & Training Implementation

Second in Command: The Chief Behind the Chief with Cameron Herold

In today's episode of the Second in Command podcast, Cameron explores one of the most common yet challenging aspects of leadership: how to handle conflict without falling into the role of constant mediator.

You'll hear strategies for equipping managers to address issues themselves, drawing from structured frameworks that encourage ownership, accountability, and independent problem solving. Rather than leaders becoming the “referees” in every dispute, the discussion explores how to build confidence and skill within teams so they can work through disagreements productively.

The conversation also dives into the practical realities of leadership training. It considers why teams often struggle to implement what they’ve learned, how to create space in busy schedules for professional development, and why ongoing practice is critical to mastery. By comparing leadership growth to athletic training, you'll discover the need for repetition, reflection, and reinforcement over time, and why one-time exposure isn’t enough for long-term results.

Tired of playing referee? Learn how to build leaders who resolve conflicts and drive results on their own. If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!

Enjoy!

In This Episode You'll Learn:

• The importance of growing skills and confidence through people rather than simply mediating conflicts. (0:37)

• Cameron's past experience with a leadership team at Blue Grace Logistics, and the importance of communication and praise. (3:31)

• Suggestions for implementing the Invest in Your Leaders training more effectively. (5:01)

• The adult learning cycle of abstract conceptualization, active experimentation, concrete experience, and reflective observation. (6:12)

• Why scheduling training time and holding team members accountable is vital. (7:58)

• And much more...

Resources:

• Connect with Cameron: Website | LinkedIn
• Explore the COO Alliance - The World’s Leading Community for Seconds in Command
• Get Cameron’s book: Second in Command: Unleash the Power of Your COO Book
• Take his course: Invest In Your Leaders Online Course (Use promo code PODCAST10 before the end of the month for 10% off)
• Video call with Cameron: Delphi

Disclaimer:

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