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EP 13: Ushering in the next evolution of personalized customer engagement w/Lio Slama, CEO at AskNeo
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محتوای ارائه شده توسط SecureVision. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط SecureVision یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
Lio Slama, CEO at AskNeo, joins host James Mackey to discuss how sales and marketing teams have lost the human touch, breaking down internal silos to usher in the next evolution of personalized customer engagement, fundraising tips, startup accelerator tips and more!
Episode Chapters
00:25 Who is Lio Slama? Former architect, painter (Instagram @arynewyork), and serial entrepreneur.
01:45 How the pandemic impacted AskNeo
03:15 How the pandemic impacted SecureVision
04:45 Have sales and marketing teams lost the human touch?
06:57 Paradigm shift towards collaboration and 1 on 1 communication
09:58 How AskNeo is helping evolve personalized customer engagement
13:23 What’s next for AskNeo?
14:52 Fundraising advice
16:25 Benefits to Techstars startup accelerator
17:56 Benefits to Newchip startup accelerator
20:27 How much equity do you give to an accelerator?
22:15 What are VCs looking for in a founder/CEO?
25:45 How previous failures can help your next startup
28:52 Hiring advisors to help accelerate your company
31:02 Core metrics have a way of evolving
40:12 Data is key
41:02 Wrap up
https://www.linkedin.com/in/lioslama/
Our host James Mackey, SecureVision CEO
Listen to our full episode list here:
https://www.scalebydesign.io/
Follow us:
https://www.linkedin.com/company/scalebydesign/
Our YouTube channel:
https://www.youtube.com/@securevision1677
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https://www.g2.com/products/securevision/reviews
Thanks for listening!
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