How Founders Can Learn To Talk To More Customers

SaaS Execution Podcast

In this episode of the SaaS Execution Podcast, Scott Ward sits down with Sean Gigremosa, founder of Clarativ.ai, to discuss the core challenges and strategies behind effective execution for startup founders. They dive into key topics like the importance of customer conversations, how to avoid common pitfalls in product development, and the role of continuous learning in achieving product-market fit.

Sean shares insights from his extensive background in product management, emphasizing the need for clarity in customer communication and the dangers of falling too in love with your own solution. Scott and Sean explore practical methods for identifying customer pain points, validating product ideas, and iterating quickly—key actions that help founders avoid wasted time and resources.

Listen in as they discuss real-life scenarios on navigating execution challenges, the value of early testing and agile decision-making, and advice for founders struggling to get customer feedback. If you’re a SaaS founder aiming to move faster and smarter, this episode is packed with actionable takeaways to help you sharpen your execution habits and bring your ideas to life.