The Human Connection in the Evolution of Data, AI, and Tech in Retail

Retail Doctor Group - Consumer and Retail Transformation Experts

We're excited to present a session where Brian Walker, CEO of Retail Doctor Group, engages in conversation with Dr. Jason Pallant of RMIT University.

This episode includes:

• Insights on the impact of AI and emerging technologies on retail and human interaction.
• The evolving role of physical retail spaces as community hubs and experiential centers.
• The importance of human connection and social experiences in an increasingly tech-driven retail landscape.
• Challenges and opportunities in personalization at scale versus niche, artisanal retail.
• The future of work in retail, with AI augmenting rather than replacing human expertise.
• The need for retailers to focus on solving customer problems and providing unique value propositions.
• The strategic importance of empowering frontline retail staff with technology and data.

Don't miss this insightful discussion on the balance between technological advancement and human-centric retail experiences!