Episode 319: Confirmation Call Scripts #5 – Confirmation Call Voice Message and Email

Putting the AP in hAPpy

Are you and your team members making confirmation calls to your vendors to confirm remittance information? If so, are you using confirmation call scripts? See how they can be valuable to prevent fraud and make the person receiving the call (in for this episode, the email) more apt to confirm their information. This is the 5th episode in this series of 5.
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Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practices to prevent fraudulent payments, regulatory fines or bad vendor data. Check out my new Vendor Process Training Center for 116+ hours of weekly live and on-demand training for the Vendor team.
Links mentioned in the podcast + other helpful resources:

• Debra R Richardson LLC: New Scam Alerts https://training.debrarrichardson.com/blog
• Customized Fraud Training: https://training.debrarrichardson.com/customized-fraud-training
• Free Live and On-Demand Webinars: https://debrarrichardson.com/webinars
• Vendor Process Training Center: https://training.debrarrichardson.com
• Vendor Master File Clean-Up: https://www.debrarrichardson.com/cleanup
• YouTube Channel: https://www.youtube.com/channel/UCqeoffeQu3pSXMV8fUIGNiw
• More Podcasts/Blogs/Webinars www.debrarrichardson.com
• More ideas? Email me at [e-mail]
• Music Credit: www.purple-planet.com