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محتوای ارائه شده توسط Adobe Experience Cloud. تمام محتوای پادکست شامل قسمتها، گرافیکها و توضیحات پادکست مستقیماً توسط Adobe Experience Cloud یا شریک پلتفرم پادکست آنها آپلود و ارائه میشوند. اگر فکر میکنید شخصی بدون اجازه شما از اثر دارای حق نسخهبرداری شما استفاده میکند، میتوانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
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Moving Beyond The Basics Of Digital Government With Personalization
Manage episode 353277822 series 75772
محتوای ارائه شده توسط Adobe Experience Cloud. تمام محتوای پادکست شامل قسمتها، گرافیکها و توضیحات پادکست مستقیماً توسط Adobe Experience Cloud یا شریک پلتفرم پادکست آنها آپلود و ارائه میشوند. اگر فکر میکنید شخصی بدون اجازه شما از اثر دارای حق نسخهبرداری شما استفاده میکند، میتوانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
Moving Beyond The Basics Of Digital Government With Personalization by Adobe Experience Cloud
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78 قسمت
Manage episode 353277822 series 75772
محتوای ارائه شده توسط Adobe Experience Cloud. تمام محتوای پادکست شامل قسمتها، گرافیکها و توضیحات پادکست مستقیماً توسط Adobe Experience Cloud یا شریک پلتفرم پادکست آنها آپلود و ارائه میشوند. اگر فکر میکنید شخصی بدون اجازه شما از اثر دارای حق نسخهبرداری شما استفاده میکند، میتوانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
Moving Beyond The Basics Of Digital Government With Personalization by Adobe Experience Cloud
…
continue reading
78 قسمت
Όλα τα επεισόδια
×Over 50% of insured adults expect personalized online care. But how do you use consumer data to create those one-on-one experiences in ways they can trust? The answer may be less complicated than you think. Listen to this report to learn: -How healthcare consumers really feel about data use -Top consumer concerns regarding health data -Tips for using data in smart, safe ways to personalize healthcare…
Based on extensive global research, the 2023 Digital Trends — B2B High Tech in Focus shares how high-tech organizations are remaking the B2B customer journey into a digitally-driven process that engages on an emotional level.
Personalization at Scale: Technology and Technology Services Spotlight explores the challenges — and payoffs — motivating high-tech firms to accelerate the adoption of next-generation B2B experiences. You can read this content here: https://business.adobe.com/resources/sdk/high-tech-personalization-at-scale-report.html…
Keeping customers satisfied means meeting their needs in the moment with the right financial advice. Listen to "Digital Trends 2023 — Financial Services in Focus" to get a current snapshot of customers’ expectations and discover the three areas you should focus on to improve customer journeys in 2023 and beyond.…
This year, media and entertainment brands are giving customer retention top billing. Based on extensive global research, 2023 Digital Trends — Media and Entertainment in Focus shares how media and entertainment (M&E) companies are inspiring loyalty and driving growth by delivering hyper-personalized customer experiences. View the full report here https://business.adobe.com/resources/sdk/media-and-entertainment-digital-trends.html…
In the 2023 Digital Trends report, we interviewed thousands of seasoned professionals to learn how they’re reacting, evolving, and succeeding amid significant disruption and opportunity. Learn more: https://business.adobe.com/resources/digital-trends-report.html
The road to creating personalized financial experiences at scale is long — but it’s one that will pay dividends for decades to come. Listen to this commissioned study conducted by Forrester Consulting on behalf of Adobe Personalization At Scale: Financial Services Industry Spotlight to see how financial services can utilize first-party data, generate and deploy content quickly, and deliver the next best experiences for customers. You can read this content here: tps://business.adobe.com/resources/financial-services-personalization-at-scale-report.html…
PERSONALIZATION AT SCALE FOR MEDIA, ENTERTAINMENT, AND TELECOM It pays to personalize in the media, entertainment, and telecom industries. Personalization at Scale: Media, Entertainment, and Telecom Industry Spotlight explores the challenges — and payoffs — motivating media, entertainment, and telecom (MET) firms to accelerate the adoption of personalization programs. Learn more in this Adobe-commissioned Forrester Consulting research study. View the full report here https://business.adobe.com/resources/sdk/personalization-at-scale-media-and-entertainment-report.html…
2023 DIGITAL TRENDS — RETAIL IN FOCUS This year, retailers are making ultra-personalization a priority. Based on extensive global research, 2023 Digital Trends — Retail in Focus shares the current trends shaping the retail industry’s development of ultra-personalized customer experiences. View the full report here https://business.adobe.com/resources/sdk/retail-digital-trends.html…
In retail, it pays to personalize. Personalization at Scale: Retail Industry Spotlight explores the challenges — and payoffs — motivating retail businesses to accelerate the adoption of personalization programs. Learn more in this Adobe-commissioned Forrester Consulting research study. View the full report here https://business.adobe.com/resources/sdk/retail-personalization-at-scale-report.html…

1 Personalization at Scale: Bring Forth the Customer and Business Benefits of Experience Excellence 40:22
Four out of five Experience Leaders overperform in customer acquisition, customer experiences, and lifetime value with a payoff of higher revenue and ROI. So what gives this advanced group advantage over the rest of the market, which includes both Evolving Intermediaries and Rising Laggards? Read the full report here: https://business.adobe.com/resources/personalization-at-scale-report/thank-you.html…
Rising consumer expectations, increasing regulations, data privacy, and a trail of crumbling cookies. While consumers want companies to know who they are and what they need, they also expect you to use their data responsibly. Making sense of this data and all the different ways consumers interact with your business isn’t easy. A unified customer data profile can show you the way. Get the full eBook: https://business.adobe.com/resources/ebooks/picture-perfect-customer-profiles/thank-you.html…
Work is shifting. Businesses are investing in solutions that bridge team silos, increase collaboration, and provide visibility across strategic investments and value streams. Organizations are adopting the latest operational philosophies and work methodologies for increased productivity and efficiency. The hybrid Agile environment is here, and this guide will help you navigate this mixed-methodology landscape. Get the full guide: https://business.adobe.com/resources/guides/solve-the-pain-of-mixing-agile-and-waterfall/thank-you.html…
Whether you’re looking to centralize your content silos or empower your marketing team to more efficiently create and publish content for all your different touchpoints, the right content management system (CMS) is a business imperative. Every organization has different levels of familiarity with relevant requirements and capabilities to look for in a CMS. Read along: https://business.adobe.com/resources/articles/sdk/how-to-select-the-right-content-management-system.html…
Moving Beyond The Basics Of Digital Government With Personalization by Adobe Experience Cloud
High tech must put its muscle and might behind delivering innovative experiences that quickly respond to customer needs and behaviors. To do so, leaders in high tech are prioritizing content and work management to help increase the velocity of experience creation. Engage with empathy Make every experience friction free Show up for everyone, everywhere--across channels Create content more efficiently with modern content management technologies Automate workflows and processes in one application Stats: 71% of consumers expect companies to deliver personalized interactions Quotes: We’re headed into a totally new kind of space. The convergence of physical and digital worlds will go even further. It includes outer space. It includes virtual worlds. It includes exploring our minds and our intelligence. The internet will break free from our devices and be all around us. It unlocks opportunity. Cathy Hackl Co-Founder & Chief Metaverse Officer, Journey Increasingly, we’re using the digital world to do things that we once only did in the physical world. The ongoing conversation on the metaverse reflects the fact that the distinction between what people do in the physical and virtual worlds is blurring. Shantanu Narayen CEO, Adobe You can read this content here: https://business.adobe.com/resources/sdk/get-your-content-up-to-speed.html…
Discover how the right CDP can deliver exceptional customer experiences now—and in the future. This offer covers: What a CDP is and why you need one How CDPs create great customer experiences What capabilities are essential in a future-proof CDP Key stats: 58% of marketers said the leading obstacle to marketing success was getting a single view of the customer. - MarTech Today 76% of customers prefer to use different channels to communicate with brands, but they still expect connected experiences. - MarTech Today You can read this content here: https://business.adobe.com/resources/sdk/anatomy-of-a-future-proof-cdp.html…
The most powerful tool for creating personalized retail experiences, both online and in store, is data. But capturing and organizing that data can be tricky, especially in a cookieless world. Listen to Data: Retail’s most important inventory to learn how to create a strong first- and second-party data foundation to reap the rewards of personalization at scale and stay competitive, even without third-party cookies. You can read this content here: https://business.adobe.com/resources/sdk/data-retails-most-important-inventory.html…
Today, citizens demand more from their state and local government agencies. In our guide, "Building the Future of Digital Citizen Services," you'll learn key strategies and solutions to help you streamline service delivery both inside and outside your organization. Listen now.
Dive into 2022 Digital Trends — B2B in Focus and learn how leaders within the high tech and manufacturing industries are accelerating adoption of online solutions to satisfy buyers. Get the full report at: https://business.adobe.com/resources/reports/b2b-digital-trends.html
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Pivots made today will help you be stronger through this crisis and the next disruption. We partnered with Forrester to survey businesses and consumers worldwide about what’s been working since the onset of the pandemic and which changes will stick. The results are clear: the COVID-19 pandemic exposed our need for human connection like nothing else. And therein lies the path forward. Learn more at https://business.adobe.com/resources/changed-for-good.html…
The downfall of third-party cookies is shaking up digital marketing. But by focusing on the data you own, you can create new opportunities to deliver personalized experiences in real time to all the right audiences — so they get value, feel valued, and become long-term, loyal customers. You can read this content and learn more here: https://business.adobe.com/solutions/cookieless.html…
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The Debunk is the latest series of Adobe Chats an on-demand video series exploring hot topics in digital, marketing and eCommerce. On each on-demand episode, industry experts from companies such as LinkedIn, Nando’s, eConsultancy and Ocado will bust popular industry myths that you probably hear on a weekly basis – and might still believe. For instance, is email dead? Has the high street changed forever? And does every business decision really need to be “data-driven”? The next topic our experts will discuss: Has the high street changed forever? - The real impact of COVID-19 on the high street - How local businesses can win big with bricks and mortar stores - What businesses should be doing to get both on and offline interaction right…
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Podcasts from Adobe Experience Cloud

The Debunk is the latest series of Adobe Chats an on-demand video series exploring hot topics in digital, marketing and eCommerce. On each on-demand episode, industry experts from companies such as LinkedIn, Nando’s, eConsultancy and Ocado will bust popular industry myths that you probably hear on a weekly basis – and might still believe. For instance, is email dead? Has the high street changed forever? And does every business decision really need to be “data-driven”? The next myth our experts will bust is: Customers only care about price - How real businesses are creating positive customer experiences to generate loyalty - The hidden factors outside of price that matter more - Best practices, tips and examples from real brands…
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Podcasts from Adobe Experience Cloud

The Debunk is the latest series of Adobe Chats an on-demand video series exploring hot topics in digital, marketing and eCommerce. On each on-demand episode, industry experts from companies such as LinkedIn, Nando’s, eConsultancy and Ocado will bust popular industry myths that you probably hear on a weekly basis – and might still believe. For instance, is email dead? Has the high street changed forever? And does every business decision really need to be “data-driven”? The next myth our experts will bust is: Data should inform every business decision. - Why businesses sometimes rely solely on data-driven decisions - How to effectively use data to get inside your customers’ heads - The less scientific information that you shouldn’t overlook…
The Debunk is the latest series of Adobe Chats an on-demand video series exploring hot topics in digital, marketing and eCommerce. On each on-demand episode, industry experts from companies such as LinkedIn, Nando’s, eConsultancy and Ocado will bust popular industry myths that you probably hear on a weekly basis – and might still believe. For instance, is email dead? Has the high street changed forever? And does every business decision really need to be “data-driven”? The second myth our experts will bust: Email is dead - Why email is no longer a one size fits all approach - The importance of real-time data in writing emails that get results - How to use hyper-personalisation to maximum effect…
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Podcasts from Adobe Experience Cloud

The Debunk is the latest series of Adobe Chats an on-demand video series exploring hot topics in digital, marketing and eCommerce. On each on-demand episode, industry experts from companies such as LinkedIn, Nando’s, eConsultancy and Ocado will bust popular industry myths that you probably hear on a weekly basis – and might still believe. For instance, is email dead? Has the high street changed forever? And does every business decision really need to be “data-driven”? The first myth our experts will bust is: Customers always want more personalisation. : - The evolution of modern personalisation trends - What makes personalisation seem creepy rather than welcoming? - How to know when you’ve got the balance right…
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Podcasts from Adobe Experience Cloud

In this installment of the Experience Essential series, we help you get a sense of what a good, connected marketing experience looks like. We show you what cross-channel marketing should look like and how to knit your customer experience together more tightly. Learn more: https://www.adobe.com/experience-cloud/role/marketer.html…
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Podcasts from Adobe Experience Cloud

Learn how a unified, secure, and scalable system can help you build captivating customer experiences from the ground up. Listed to The Foundation for Success to discover why you need to revolutionize your content management and delivery technology and what components you need to lead in your market.
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Podcasts from Adobe Experience Cloud

By bringing together marketing and sales in a single offering, Adobe empowers you to master complex customer journeys, nurture long-lasting relationships, and measure business impact across every touchpoint of highly considered purchases. Learn more: www.adobe.com/go/demandmarketing
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