Customer to CEO: Bente Roycroft on Transforming Accurate Network for Growth

Now That's IT: Stories of MSP Success

From the pages of English literature to the scientific studies, to leading growth for an MSP. That's the narrative arc Bente Roycroft, CEO of Accurate Network Services, shares with us, painting a vivid picture of her transition from environmental consulting to leading a thriving IT business. Bente reveals how an appreciation for the written word set the stage for triumphs in hiring, HR, accounting, and strategic business planning.
The chemistry between Bente and her business partner, Luke Williamson, is the sort of alchemy that every company dreams of. Their partnership at Accurate Networks is a dance of contrasting strengths, where Bente's meticulous growth strategies harmonize with Luke's expansive vision. Together, they've steered their ship through the tumultuous waters of the IT industry, transitioning from the unpredictable break-fix model to the stabilizing shores of managed services. Their story isn't just about business acumen; it's about a shared commitment to values and the deliberate steps they took towards cultivating a successful and symbiotic partnership.

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'Now that's it: Stories of MSP Success,' dives into the journeys of some of the trailblazers in our industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today.
Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew….. Now, that's it.
This podcast provides educational information about issues that may be relevant to information technology service providers.

Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice.

The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent.

Views and opinions expressed by N-able employees are those of the employees and do not necessarily reflect the view of N-able or its officers and directors.

The podcast may also contain forward-looking statements regarding future product plans, functionality, or development efforts that should not be interpreted as a commitment from N-able related to any deliverables or timeframe.

All content is based on information available at the time of recording, and N-able has no obligation to update any forward-looking statements.

فصل ها

1. Journey to IT Success (00:00:00)

2. Transitioning Careers (00:07:11)

3. Transitioning to Managed Services and Growth (00:20:52)

4. Recognizing Success and Growth (00:34:00)