Why Most MSPs Fail at Vendor Management

MSP Insider

Are your vendors helping you thrive or holding you back? Discover the hidden pitfalls of vendor management that could be the key to your MSP's success.

Summary: In this insightful episode of MSP Insider, Roddy Bergeron delves into the complexities of vendor management within the MSP landscape. Learn how to strategically align your vendors with your growth goals, mitigate risks, and make informed decisions that can propel your MSP forward. Find out why so many MSPs struggle with vendor relationships and what you can do to break free from the chaos.

🔍 Key Topics Covered:
• Vendor Risk Management: Essential strategies for MSPs
• How ineffective vendors can stall MSP growth
• Crucial questions to ask your vendors before signing
• The impact of vendor choices on MSP scaling and profitability
• Understanding the social contract in vendor relationships
• Real examples of vendor management gone wrong
• How to leverage vendor partnerships for strategic advantage
⏱️ Timestamps:
1. 00:00 - Intro and Guest Introduction
2. 05:14 - Understanding the Vendor Landscape
3. 14:39 - Key Vendor Risk Management Practices
4. 27:18 - Real-World Examples of Vendor Challenges
5. 43:33 - Strategy Insights for MSP Scaling
6. 57:50 - Q&A and Practical Takeaways

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