Genpact’s Key Learnings from Supply Chain Digital Transformations in 2023 with Matt Gabriel

Masters of Digital Transformation

At the end of 2022, we examined the biggest supply chain pain points we expected to see across the globe and how organizations might address them, from diversifying supply sources to ease the pain from global shortages to leveraging planning technology to make networks more resilient.

The demand for enterprise planning technology has not slowed down since. A recent Gartner survey reported that 87% of senior business leaders say making digital investments remains a priority this year.

With 2023 now halfway over, it’s the perfect time to step back and do a pulse check on the main digital transformation challenges supply chain leaders are facing.

In this episode, we sit down with Matt Gabriel, Vice President of Supply Chain Global Consulting at Genpact, to discuss the state of supply chain digital transformations in 2023 based on what the global professional services firm has seen amongst their clients.

Matt joins host Caleb Masters to explore:

• Why data is the most critical topic (no one wants to talk about)

“Good decisions based on bad data are just bad decisions waiting to come to light later.”

• What the end result of digital transformation should be

"It comes back to the visibility, the agility, adaptability, those items that have obviously become buzzwords over the past few years, but the digital transformations that clients go through; it's really about enabling those things to happen.

• How to think differently about change management

“I think your change management as a capability really needs a bit of a rebranding because you're really talking about success insurance.”