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Creating Customer Experiences from the shopfloor
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محتوای ارائه شده توسط louiselally. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط louiselally یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
Creating Customer Service from the Shopfloor
In this episode I discussed with Alf Dunbar how he created his customer service model for Retailers "You Are The Difference" and how his personal journey started. In this candid conversation we discussed some of Alf's winning strategies on:
- The power of visualisation
- At the end of everyday using reflect practices through journaling
- Always learning and repeating the process consistently perfecting your craft
So many great insights into not only building a brand through customer loyalty and service but also in the eyes of a business owner. Building resilience in business and grit through the challenges and embracing failure as learnings.
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In this episode I discussed with Alf Dunbar how he created his customer service model for Retailers "You Are The Difference" and how his personal journey started. In this candid conversation we discussed some of Alf's winning strategies on:
- The power of visualisation
- At the end of everyday using reflect practices through journaling
- Always learning and repeating the process consistently perfecting your craft
So many great insights into not only building a brand through customer loyalty and service but also in the eyes of a business owner. Building resilience in business and grit through the challenges and embracing failure as learnings.
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