How Content Operations Drive Consistency with Caley Burton, Cloudflare

Knowledgebase Ninjas

محتوای ارائه شده توسط Gowri Ramkumar. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط Gowri Ramkumar یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal

15d ago 18:53

MP3•خانه قسمت

In this episode of the Knowledge Base Ninjas podcast, Caley Burton, Senior Technical Writing Manager from Cloudflare, discusses how content operations help distributed teams avoid silos by setting standards, tools, and processes for consistency across documentation. Caley explains ways to manage content debt, stressing the need to track issues in a backlog and prioritize fixes. They also discuss key factors in choosing a content management system, such as customer experience, compliance, budget, and scalability. On AI, Caley highlights its role as a helper for repetitive tasks, reviews, summarization, and quick analysis, while not using it to solve complex problems.

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#MBA #Business #Gowri Ramkumar #Knowledgebase #Documents #technical Writing