EP212: How Can Large Businesses Tackle Replatforming: Building The Business Case & Planning For Change

Inside Commerce: Ecommerce Strategy, CX and Technology Podcast

A recent LinkedIn post from Rick Watson provoked a really good debate. The subline was deliberately eye-catching: Most Enterprise CEOs Would Rather Gnaw Off Their Arm Than Replatform.

There’s no denying change in a large business is more complex and risky, and the status quo will seem preferable to turbulence. However, resistance to change isn't always in a business' best interests, so the C-suite needs reassurance that there are ways to mitigate risk and reduce the turbulence.

In this episode we discuss why large replatforming projects are challenging, what resources are required to plan for and mitigate risk, and practical advice for handling this type of project.