218: How Can You Improve Happiness and Trust at Work with Matt Phelan

Happier At Work®

In the latest episode of the Happier at Work podcast, I had the pleasure of hosting Matt Phelan, co-founder of the Happiness Index, as he shared insightful perspectives on workplace happiness, authenticity, and growth.

We explored the correlation between employee and customer happiness, and the top drivers of happiness, including safety, relationships, freedom, and acknowledgment. Matt's expertise in data and workplace culture led to the creation of the Happiness Index, which offers valuable insights into understanding and improving organisational culture.

The episode also delved into the importance of open conversations about career progression and the significance of adapting to individual needs within a team. Matt’s passion for creating a work environment where everyone can thrive without external pressures provides a fresh perspective on workplace happiness.

The main points throughout this podcast include:

• The challenge of addressing the happiness index in workplaces
• The impact of embracing authenticity and vulnerability
• The value of understanding emotional data points to improve organisational culture.
• The correlation between employee and customer happiness
• The importance of open conversations about career progression and the significance of adapting to individual needs within a team

Do you have any feedback or thoughts on this discussion? If so, please connect with Aoife via the links below and let her know. Aoife would love to hear from you!

Connect with Matt:

Twitter

LinkedIn

Website

Connect with Happier at Work host Aoife O’Brien:

Website

LinkedIn

Instagram

Facebook

YouTube

Twitter

Previous Episodes:

https://happieratwork.ie/214-how-can-we-nurture-in-person-connection-at-work/

https://happieratwork.ie/210-how-can-you-lead-with-empathy-and-work-to-your-strengths-with-jacqui-jagger/

https://happieratwork.ie/200-reskilling-diversity-and-building-a-happier-workplace-with-bhushan-sethi/

https://happieratwork.ie/199-reflecting-on-happiness-at-work-with-aoife-obrien/

Mentioned in this episode:

Imposter Identity

Imposter Identity