Empathy in Technology Product Design with Venture Capitalist Sarah Kunst from Proday

Hanselminutes with Scott Hanselman

Sarah Kunst is a long-time technologist, angel investor, talent scout, and now CEO and Founder of Proday.co. A member of the Forbes 30 under 30, Sarah's experience is broad and deep. She attributes much of that to empathy and specifically empathy in technical product development. In this episode she talks to Scott about the importance of truly understanding your customer and market and why empathy in design is just the start.