Employee Satisfaction vs. Experience vs. Engagement (Semantics 101!)

Flip Flops & People Ops (w/ Christie Hoffman)

Hey everyone! In today's episode, we're diving deep into a crucial topic that's often clouded by HR buzzwords: understanding the differences between Employee Satisfaction, Employee Experience, and Employee Engagement.
Why is this important? Knowing these distinctions is key to solving the disengagement puzzle in the workplace.
This episode is a must-listen for anyone looking to gain respect from CEOs, improve employee relations, and finally end those sleepless nights worrying about your engagement strategy. Remember, understanding these concepts is not just about improving numbers; it's about genuinely improving the lives of your employees and, in turn, the success of your business!
Key Points:

• Definitions: Satisfaction vs Engagement
• Common misconceptions (Being satisfied but not engaged, or vice versa — being engaged but not satisfied).
• Why do we overfocus on satisfaction and how can we balance this with enhancing the employee experience?
• How do you correct someone who misuses a term when talking about what YOU'RE doing?
• Why you're not crazy.

Resources mentioned:

• LinkedIn Post: https://www.linkedin.com/posts/christiehoffman

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