I wrote a news letter article a few weeks ago. I compared Tractors and AI and how their evolution are mirroring each other. It explored how the tractor did not put farmers out of jobs and how it will not put fixed ops people out of jobs!

This week on Fixed Ops Mastermind we are joined by Scott Brown, technician & owner of Connie & Dick’s Auto Service Center, as well as manager of Diagnostic Network! Tune in as he dives into making the most of the collaborative relationship between dealers and independent shops! Where to find Scott Brown: https://www.connieanddicks.com/ https://diag.net/about https://www.linkedin.com/in/scott-brown-diag?trk=public_post_feed-actor-name This episode is brought to you by: Parts Edge: . . . Follow Fixed Ops Mastermind: https://www.linkedin.com/company/fixed-ops-mastermind/ https://www.facebook.com/fixedopsmastermind https://www.instagram.com/fixedopsmastermind/ https://fixedopsmastermind.com/ #dealerships #smallbusiness #familyowned #autoshops (00:00) - Intro (01:23) - Bridging the Gap - Customer Service and Collaboration (14:20) - Staying Competitive - Technology and Expertise (28:05) - Building a Strong Team - Recruitment and Development…

This week on Fixed Ops Mastermind - WE ARE : AI author & Keynote speaker, Sharon Gai, is joining us! Tune in as she gives us a masterclass in ecommerce, and the future of incorporating AI to streamline your business! Where to find Sharon: https://www.sharongai.com/ https://www.linkedin.com/in/sharongai This episode is brought to you by: UVeye: Reynolds & Reynolds: Targit: . . . Follow Fixed Ops Mastermind: https://www.linkedin.com/company/fixed-ops-mastermind/ https://www.facebook.com/fixedopsmastermind https://www.instagram.com/fixedopsmastermind/ https://fixedopsmastermind.com/ #artificialintelligence #ai #streamline #innovation (00:00) - Intro (02:20) - AI & Future of Retail (21:34) - Ecommerce Innovation (30:49) - Global Retail Strategy…

This week on Fixed Ops Mastermind we are joined by Mike Wiant, Regional Sales Representative of Shelby American and Fox Factory Vehicles! Tune in as he dives into the importance of introducing young minds to the possibilities of a career in the trades! Where to find Mike Wiant: https://www.shelby.com/en-us/ https://vehicles.ridefox.com/ https://www.linkedin.com/in/mikewiant This episode is brought to you by: Reynolds & Reynolds Parts Edge AWN Inc. . . . Follow Fixed Ops Mastermind: https://www.linkedin.com/company/fixed-ops-mastermind/ https://www.facebook.com/fixedopsmastermind https://www.instagram.com/fixedopsmastermind/ https://fixedopsmastermind.com/ (00:00) - Intro (03:15) - Another Career Path (15:15) - Getting the Youth Involved (29:28) - The Future is Bright…

This week on Fixed Ops Mastermind we are joined by Alex Caradonna , account executive at Targit ! Tune in as he explores the possibilities of innovating Dealer Management Systems, Customer Relationship Management platforms, and much more with specialized industry solutions! This episode is brought to you by: Targit Reynolds & Reynolds UVeye . . . Follow Fixed Ops Mastermind: LinkedIn: Facebook: Instagram: Website: #businessintelligence #CRM #DMS #streamlining #innovating (00:00) - Intro (04:05) - Modern DMS Evolution (17:16) - Data-Driven Decision Making (33:16) - Integration & Innovation…

This week on Fixed Ops Mastermind we are joined by Jeremiah Shaw , Founder & CEO of Grovity Leadership ! Tune in as he delves into everything he has learned through professional development in the industry, and gives us a masterclass in how everyone can be better leaders for their team! This episode is brought to you by: Targit UVeye Reynolds & Reynolds . . . Follow Fixed Ops Mastermind: LinkedIn: Facebook: Instagram: Website: #leadership #coaching #leadershipdevelopment #training (00:00) - Intro (01:30) - Growing Your Leadership Grove (14:12) - Cultivating Team Synergy (27:45) - Sustainable Growth Strategies…

This week on Fixed Ops Mastermind - WE ARE : Regional Manager at Meineke , Jami Alexander , is joining us! Tune in as she gives us a masterclass in leadership and industry training, learned through her success in transforming and scaling businesses! This episode is brought to you by: Reynolds & Reynolds Automotive Warranty Network Inc. UVeye . . . Follow Fixed Ops Mastermind: LinkedIn . Facebook. Instagram. Website. #leadership #coaching #leadershipdevelopment #training (00:00) - (00:00) - Intro (01:42) - Leadership and Growth (12:42) - Training and Development (29:00) - Industry Experience and Insights…

This week on Fixed Ops Mastermind: Wayne Bridges of Toyota of Puyallup, and Brooklynne Morse of Scott Honda of West Chester, join us to discuss the benefits of mentorship programs within the industry and how to maximize their impact! Where to find Wayne Bridges: https://www.toyotaofpuyallup.com/ https://www.linkedin.com/in/wayne-bridges-auto Where to find Brooklynne Morse: https://www.scotthonda.com/staff.aspx https://www.linkedin.com/in/brooklynne-morse-69101458 This episode is brought to you by: PartsEdge https://www.partsedge.com/ Also brought to you by: Automotive Warranty Network INC https://www.awninc.com/ . . . Follow Fixed Ops Mastermind: https://www.linkedin.com/company/fixed-ops-mastermind/ https://www.facebook.com/fixedopsmastermind https://fixedopsmastermind.com/ Chapters: 00:00 = Intro 01:20 = Benefits of Technician Mentoring Programs 15:15 = Recruiting and Developing New Technicians 32:00 = Challenges and Best Practices in Technician Mentoring #Mentorship #Apprenticeship #MentorshipPrograms #ApprenticeTechnician…

This week on Fixed Ops Mastermind: we are joined by Director of Industry Relations at WyoTech , Cindy Barlow - and Co-Found / CEO of Toolfetch , Andrew Brown ! Join us as we discuss careers trajectory within the skilled trades, and how we can better attract and retain our new talent! This episode is brought to you by: Petra Automotive Products PartsEdge Automotive Warranty Network Inc. . . Follow Fixed Ops Mastermind: LinkedIn , Facebook , Website Follow OEM Interactive: LinkedIn , Facebook , Website #skilledtrades #tradesindustry #tradesmen #tradeswomen #vocationalschool (00:00) - = Intro (03:10) - = Attracting Young People to Skilled Trades (19:07) - = Innovative Learning Techniques in Trades Education (39:06) - = Advantages of Pursuing a Career in Skilled Trades…

This week on Fixed Ops Mastermind we are joined by Don Andres, Owner & President of Auto SCT Consulting & Training! Tune in as he shares his tips for success in consulting and leadership from a fulfilling career in automotive! Where to find Don Andres: https://www.autosctconsulting.com/ https://www.linkedin.com/in/don-andres-8876448 This episode is brought to you by: Reynolds & Reynolds Automotive Warranty Network Inc. UVeye . . . Follow Fixed Ops Mastermind: https://www.linkedin.com/company/fixed-ops-mastermind/ https://www.facebook.com/fixedopsmastermind https://www.instagram.com/fixedopsmastermind/ https://fixedopsmastermind.com/ #consulting #morningmeeting #management (00:00) - = Intro (02:38) - = Practical Steps in Dealership Consulting (29:33) - = The Impact of Morning Meetings on Productivity (40:35) - = Key Lessons from Your Book…

This week on Fixed Ops Mastermind we are joined by Randy Nowell, Executive Director of Commercial Operations at Czinger Vehicles! Tune in as we explore the ins and outs of high performance hypercars, and the future of the automotive industry! Where to find Randy Nowell: https://www.czinger.com/ https://www.linkedin.com/in/randynowell This episode is brought to you by: Reynolds & Reynolds Automotive Warranty Network Inc . UVeye . . . Follow Fixed Ops Mastermind: https://www.linkedin.com/company/fixed-ops-mastermind/ https://www.facebook.com/fixedopsmastermind https://www.instagram.com/fixedopsmastermind/ https://fixedopsmastermind.com/ #3dprinting #luxurycars #hypercar (00:00) - = Intro (01:47) - = You Can Climb as High as You Want (09:25) - = The Hypercar Difference (20:30) - = Future of Automotive…

This week on Fixed Ops Mastermind: Gregory Uland of Reynolds and Reynolds , and Jeremy Stephens of Bozard Ford Lincoln , joins us to speak about how we can better orient our service drives to meet the customers' needs, thus further driving success! Where to find Gregory Uland: https://www.reyrey.com/ https://www.linkedin.com/in/greg-uland Where to find Jeremy Stephens: https://bozardford.com/team-member/jeremy-stephens-16809 https://www.linkedin.com/in/jeremyleadership This episode is brought to you by: InteliChek Automotive PartsEdge Automotive Warranty Network Inc. . . Follow Fixed Ops Mastermind: https://www.linkedin.com/company/fixed-ops-mastermind/ https://www.facebook.com/fixedopsmastermind https://fixedopsmastermind.com/ #customerservice #listening #servicedrives #success (00:00) - = Intro (01:54) - = What do they want? (16:40) - = Technology and People (39:20) - = The Future…

This week on Fixed Ops Mastermind WE ARE: Master Craftsman and published fine art sculptor Barbie The Welder joins us to share her journey to success through passion and perseverance! Where to find Barbie The Welder: https://www.barbiethewelder.com/ https://www.linkedin.com/in/theogbarbie . . . Follow Fixed Ops Mastermind: https://www.linkedin.com/company/fixed-ops-mastermind/ https://www.facebook.com/fixedopsmastermind https://www.instagram.com/fixedopsmastermind/ https://fixedopsmastermind.com/ #womenintrades #perseverance #welding #sculpture #craftsman #skilledtrades (00:00) - = Intro (02:15) - = The Art of Welding and Skilled Trades (14:00) - = Pursuing Your Dreams (38:55) - = Building Your Own Platform…

This week on Fixed Ops Mastermind we are joined by Tom Kline, published author and founder of Better Vantage Point! Tune in as we discuss the impact of listening and empathizing with your customers, in addition to compliance and risk mitigation! Where to find Tom Kline: https://bettervantagepoint.com/ https://www.linkedin.com/in/tompkline This episode is brought to you by: PartsEdge: https://www.partsedge.com/ Automotive Warranty Network INC: https://www.awninc.com/ Fixed Ops Jobs: https://fixedopsjobs.com/ . . . Follow Fixed Ops Mastermind: https://www.linkedin.com/company/fixed-ops-mastermind/ https://www.facebook.com/fixedopsmastermind https://www.instagram.com/fixedopsmastermind/ https://fixedopsmastermind.com/ #conflictresolution #customerservice #listening #compliance #noncompliance (00:00) - = Intro (01:15) - = Tom and Tuck (07:08) - = Focus on Customer Complaints (21:26) - = Legacy…

This week on Fixed Ops Mastermind we are joined by Todd Smith, CEO of QoreAI, to speak about how crucial it is for business efficiency to start utilizing A.I for your data as soon as possible! Where to find Todd Smith: https://www.qoreai.com/about-us https://www.linkedin.com/in/toddlearsmith . . . Follow Fixed Ops Mastermind: https://www.linkedin.com/company/fixed-ops-mastermind/ https://www.facebook.com/fixedopsmastermind https://www.instagram.com/fixedopsmastermind/ https://fixedopsmastermind.com/ Follow OEM Interactive: https://www.linkedin.com/company/oeminteractive https://www.facebook.com/oeminteractive https://www.instagram.com/oeminteractive/ https://www.oeminteractive.com/ #artificialintelligence #ai #streamline #innovation (00:00) - (00:00) - = Intro (01:07) - = Dealership Data (16:10) - = A.I.…