312: Jim Loehr – Character Development in CX

Fast Leader Show | Customer Experience Leadership

محتوای ارائه شده توسط Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal

4y ago 49:27

MP3•خانه قسمت

Character Development in CX is one of the foundations for being able to deliver the best possible experience for the customer. People never forget the way they are treated by others, and each person wants to be treated with respect, dignity, and truth. Every single customer wants and deserves to be treated with integrity. And integrity only comes from someone with a healthy spiritual character.

So, what is character? How do you develop character in your agents and from within your call center? In this episode of the Fast Leader Show, Jim Loehr shares how to do that. Listen as he expounds on how to lead with character.

275 قسمت

#Business #Companyculture #Customerexperience #Emotionalintelligence #Employeeengagement #Leadershipdevelopment #Leadershipskills #President Call Center Coach #Callcenter #Careers #Jim Rembach, President Call Center Coach #Jim Rembach